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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 440 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Pavilion x360 2-in-1 laptop for its portability, with many saying it's very light and convenient to work on. They also appreciate the touch screen, saying it's great to be able to touch the screen when needed. Some customers also mention that the size is perfect for their needs and that it's very easy to use. However, a few customers have complained about the laptop being slow for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 440 reviews
  • Rated 1 out of 5 stars

    Keys have stopped working in less than a month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this laptop. I bought this laptop for my daughter to use at school and in less than 30 days many keys have stopped working. She stated that the 0 key stopped working after the first time she used it as a "tablet". This is the second 360 type laptop (different brands) that we have purchased that has had issues with the keys not working. Will definitely be return for a refund!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 1 out of 5 stars

    Cheap Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, very slow. feels cheap and is quite small, screen is not clear as well

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best laptop keyboard stopped working for no reason

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this computer for school- It glitches and the number keys work when they want. Too many problems and we just bought this computer- Don't waste your money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use, Portable

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Easy to use and easily portable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    COLLEGE STUDENTS DONT BUY!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. It doesn’t run well for college courses! They tried too hard with the touch screen that the actual computer components sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 year to the date the monitor went out

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys refused to fix it or honor last date of warranty when no geek squad appointments were available prior to the date

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed it did not come with Windows 11 already installed. I have to pay for it to be installed which is bull!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow at multitasking but decent for everyday light use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    theifs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no paid for this twice and still havent recieved. Best buy is sh t and i would never recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Failure. Product Failure.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery wouldn't hold a charge at all. Returned it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it alot. Bought it for grand-daughter. She enjoyes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Super efficient and small. It has lasted me through my college career! It turns into a table and is touchscreen which is always a plus. HP did an amazing job on this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP! Easy purchase at Best Buy! Always a customer there...thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart buy for travelers and non tech people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a non computer person, this little gem made sense. I wanted a light small laptop so I can take it when I travel. It does what I need. Be aware that it is an S type which I have learned has some limits. However, it is not an issue with my use. I think they need an extra insert explaining those things for those of us who just don't know that stuff. Extremely east set up - they talk you through it. Just great for the computer challenged.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Very comfortable and easy to use. Touch screen is super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-1 at its best for a 360 pavilion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best you got to check out the outlets they are amazing found this diamond in the ruff and got a complete 360 of attitude where I was down and out looking for a replacement and then I saw this 2 in 1 and it is complete the life of my work assistance for schooling and prose lawyer work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my purchase and experience with Best Buy. Easy to set up and operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a laptop on open box sale seems nice and quick for my 10 year old.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! I just recently purchased this laptop for school thinking I was making a great choice and I was absolutely wrong! The response time is EXTREMELY SLOW. I have a Pro display P201 2013 model I use for work and it’s so much better than this. This laptop was not cheap but the quality of it is cheap. Terrible purchase

    No, I would not recommend this to a friend