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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 905 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Pavilion x360 2-in-1 laptop's touch screen, price, speed, and portability. They appreciate the convenience of the touch screen and 360-degree hinge, and find the laptop to be fast, light, and easy to carry around. The battery life is also praised for being great. However, some customers have concerns about the laptop's storage capacity, durability, pre-installed software, warranty, and fan reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 905 reviews
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great laptop for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price. Portable & easy to carry in holder. Would strongly recommend. The size of the screen is perfect- Not too small or too large!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it for home care and it is very user friendly and well worth the money. We have bought 4 of them so far and plan on buying more. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing laptop for the price!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for an all around laptop and always have multiple task running on it. The 8GB is they way to go. Fast and reliable for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great at home 2 in 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson wanted a laptop, similar to his work, and this met all his requirements. Easy to set up and works like a top. Great price to a good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great multi functional laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a laptop that was not to big and it had to have a touch screen. This laptop is perfect for personal use. The color is nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop, it’s a good size to carry anywhere. The tablet mode is nice and is pretty useful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the touchscreen and tthe 360 degree top. It doesn’t have much hard drive, but it’s enough for me. I wish the keyboard was lit. It’s a good computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the keyboard and how light it is !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so perfect ... holds charge ... light weight... keyboard is great ! The touch screen is my favorite... just flip and scroll !

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! It has many good features such as being touch screen and being put into tablet form. I haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent computer for high school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really thought she wanted a Mac and after looking at several models, features, and cost, we found this to be an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use, light weight and so far seems to do everything I am going to need for my postmasters program as it was intended!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good value for just above an entry-level laptop . We purchased to use for online homeschooling . It works great without issue!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is fast and efficient. Being able to go from laptop to tablet is convenient. The solid state drive is awesome, so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use for us beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to turn it on and use it almost immediately for what I purchased it for. Easy to use, light weight, and looks great on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Works Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works excellent for a college student. It's very fast and works extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an android laptop, my husband insisted on touch screen, so glad he did. Touch screen makes everything easier.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Works great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen and that the screen folds back. Starts up quickly, and the keyboard is nice. It is also quite light and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PRICE FOR A LAPTOP.........NORMALLY I THINK THAT BEST BUY IS TOO EXPENSIVE AND THE CUSTOMER SERVICE IS NOT ALWAYS THE BEST.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    DO NOT PURCHASE! ONLY LASTED 14 MONTHS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would NOT recommend purchasing this computer! 2 months after the 1-year warranty expired, the computer's motherboard failed. I contacted HP support to explore my options. I spoke to approximately 5 different representatives, who were unhelpful. I am extremely disappointed in their customer service. I was told the price to replace the part would cost almost as much as the computer itself, brand new. There were no exceptions offered or any discount to assist with resolving the issue despite being only 2 months out of warranty. It is unfortunate that HP would only stand behind their products for 1-year. As a customer, that makes me question the quality of their products. I will NOT purchase ANY other HP products moving forward. Additionally, the HP representative refused to allow me to speak with a manager or supervisor after I requested several times. On a side note- Geek squad was EXTREMELY helpful in aiding me to diagnose the issue and provide assistance even when I did not have an appointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for everyone.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my kids and they love it. Study, games and use it as an iPad as well. Worth the money.

    I would recommend this to a friend