Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 1495 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Pavilion x360's touch screen, speed, portability, and price as positive aspects. They appreciate the convenience of the touch screen, the laptop's fast performance, its compact size that makes it easy to carry around, and the affordability it offers. However, some customers have concerns about the battery life, limited storage space, occasional fan noise, and memory constraints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,495 reviews
  • Pros mentioned:
    Portable, Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and lightweight very pleased love it

    I would recommend this to a friend
  • Pros mentioned:
    Light weight
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great processor, great screen size. Battery life not the longest.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was inexpensive, it’s fast, touch screen and great memory for a college student. I bought this as a surprise for my daughter bcuz hers got stolen at school. Quick purchase after doing my research and I love it! And it does tablet style! I’ll prob buy another one soon for my other daughter!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nifty Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop. The SSD combined with the i5, takes about 10 seconds from off to surfing the web. 8 GB of ram is nice so I can run multiple programs. Touch screen is responsive and accurate. I do like how it folds onto itself, however when folded it get hot, not warm, but hot.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect laptop for my bride.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast, efficient and just the right size. She loves the ssd and how fast windows loads. Gets online quickly and let's her do her thing with G suite. Battery life is excellent. She really loves the keyboard as well. Overall excellent purchase. We were able to get another $100 with student discount... Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for Students

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my little sister which is an aspiring photographer, I personally have a HP envy x 360, and I know 8gb is the way to go. This computer can compete with other computers almost double the price of its own so yeah, this computer is more than a good first laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good, basic computer with a couple annoying issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the laptop. It's fast enough for me and does everything I need it to do. But... there are two problem issues, one minor and a bit annoying and the other VERY annoying. 1. The power on/off button is on the left side of the computer. Often times if I pick up the computer, it accidentally depresses the power button witch turns off the power. The power button should be located on the top of the keypad area like most other laptops. This is a fairly minor problem. 2. The touch-pad is SO sensitive that it is almost unusable. Just resting your finger on the pad inadvertently selects whatever the curser happens to be on. I've set the touch-pad on it's lowest sensitivity and it is still way too sensitive. To get around this problem, I'm forced to use a plug-in mouse most of the time. Other than those two issues I like it, Taking the price into consideration (around $500), if I could fix the pad sensitivity problem I would upgrade this review from 3 stars to 4... possibly even 5.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect laptop for what I needed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this without even realizing (somehow) that the laptop can be turned into a tablet essentially. I use this laptop daily for browsing, streaming and Microsoft Office. My 2nd grade son uses it for his homework and loves the ability to use touchscreen and to where I can prop it up on his desk to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for Student!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I was looking for a yoga style laptop for my son but this one far exceeded my expectations with the finger print security, touch screen full yoga and added with the extra Geek Squad 2 year protection WELL WORTH IT! No mailing, waiting....he can walk into any Best Buy (including the one right by his campus)

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Fit for purpose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good (weight and size) for every day browsing and computing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for college student

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It's got all the features my college age student needs. It can be a bit slow at times with too many programs open, but I've figured out how to manage that easily. I like the touch screen, the ability to use it as a tablet, and the functionality with the Bamboo pen.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Decent 2-in-1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight so it makes it easy to travel with. The tablet feature is beneficial for taking notes. Sometimes I accidentally turn it off when I’m adjusting the laptop cuz the power button is on the side. It does heat up super quick so that’s another down side. Good starter laptop

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after my daughter recommended it to me (she got the exact same one for college school work) so I could use it to work from home & my other daughter use to for school work due to Covid. It’s worked great for everything we’ve needed it for & for a better price than others.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    new computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer. Both the sales department and the geek squad made that process seamless and easy. It was an HP and the price was very reasonable compared to other products available. The salesman help us decide the most cost effective option. The geek squad downloaded need software .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop just before 1/14- D-day for Windows!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous HP desktop was over 8 years old and still had Windows 7. Its hard drive and keyboard had been replaced at different times. It took up a lot of room and had a mess of wires under the desk. I didn't have a router. A man came to my house to check out what I had and what I would need before the Geek Squad came to set up everything. I bought Microsoft Office for as long as I have this computer. My Word and Excel files were moved to the new computer. Everything was up and running before January 14 - the day Microsoft stopped supporting Windows 7! I'm very happy with this computer and have shown it to several friends, Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great and affordable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who is going back to school. This is a great compact laptop that runs very well. I have no complaints with speed or anything else performance related. Complaints about the fan are a bit overblown. Yes the fan runs when it's hot, but it's not obnoxious or loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for what I want to do.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with the Geek Squad getting things done to set up my system. They kept referring me BACK to Microsoft to work with them. Actually, the only thing they did beside setting me up was to give me the CORRECT number to Microsoft. Now... the website has the correct number loud and clear on the website. Actually my problem was of my own making. I did not have my password to my account and had to get a new email address and start over. I had to get used to working with Microsoft and Outlook tech support agencies. A struggle at times.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Easy to use weight great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for my granddaughter, her computer is no longer operating so I purchased her an HP 360 with more memory and GB. I’m pleased with my purchase we both love the weight and ease.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent & True to what's listed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend desperately needed a new laptop. As a dungeon master of several campaigns, he likes to bring his books and notes with him to visit friends. He's also an avid reader and is over the moon of the tablet mode. Overall, acts exactly as it's advertised and I got it for a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient laptop, works great, for a mid range price.

    I would recommend this to a friend