Customer Ratings & Reviews
- Model:
- 14m-dw1013dx
- |
- SKU:
- 6428667
Customer reviews
Rating 4.5 out of 5 stars with 1162 reviews
(1,162 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Pavilion x360 2-in-1 laptop's price, touch screen, ease of use, lightweight design, and simple setup. Many users appreciate its affordability, describing it as a "good laptop for the price." The touch screen is also well-received, with customers highlighting its excellence and suitability for college students and those who need a device for limited typing space. The laptop's lightweight and compact nature is another positive aspect mentioned by users.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DO NOT PURCHASE HP EVER !!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. Hard drive failed after just 2 years. Lost everything.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
So sorry to hear that this has happened to you. I can imagine how upsetting this must be.
We build our devices with the intention of providing a reliable experience for our customers, so I’ll offer you some resources that I hope will help you remedy the situation.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Perform an HP Service Recovery" or any other applicable icon.
If the problems persist, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Rated 1 out of 5 stars
HP x360 trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard malfunctioning shortly after purchase. HPHP quality has downgraded
No, I would not recommend this to a friend












