Customer Ratings & Reviews
- Model:
- 14M-DW0013DX
- |
- SKU:
- 6405054
Customer reviews
Rating 4.4 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the Pavilion x360's touch screen responsiveness, affordability, user-friendly interface, portability, and lightweight design. However, some users have concerns about its battery life, occasional overheating, limited storage capacity, and perceived decline in build quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great product in a great store
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and great speeds. It was well worth the money and had amazing customer service in the store.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop and for the price I got it at it’s an awesome laptop! It’s made of great quality and performance!
I would recommend this to a friendRated 5 out of 5 stars
Good laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a gift for mom and was very happy with this laptop . has very good features for its price !
I would recommend this to a friendRated 5 out of 5 stars
Happy User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new laptop! It's much faster than my other laptop and the battery life is much better.
I would recommend this to a friendRated 5 out of 5 stars
Great computer for a student.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made the purchase for my daughter going into middle school this year. It’s good for the virtual learning world.
I would recommend this to a friendRated 5 out of 5 stars
Way ahead of Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much more capability than Chromebook if you want to do anything besides email, surf the net or watch programs.
I would recommend this to a friendRated 4 out of 5 stars
Like the computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace my lap top and this one was recommended and are enjoying the features.
I would recommend this to a friend- Cons mentioned:Battery life, Build quality
Rated 1 out of 5 stars
Laptop issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer lasted 4 months. 1 week after purchasing, my battery would discharge in 20 minutes from 100%. Horrible battery quality! Do not purchase or waste your money on this invaluable product!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
So sorry to hear that this has happened to you. I can imagine how upsetting this must be.
We build our devices with the intention of providing a reliable experience for our customers, so I’ll offer you some resources that I hope will help you remedy the situation.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Battery and Adapter Issues" to get started.
If the problem persists, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Rated 4 out of 5 stars
Laptop fine, in store Gr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.laptop fine, in store Geek Squad a Hassel! May think twice before buying in again.
I would recommend this to a friendRated 5 out of 5 stars
Great PC for Home Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PC is perfect for me as I am a senior citizen and wanted something compact yet that can do everything I needed.
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP is the only computer I’ve ever bought. I recommend it highly, user friendly and reasonably priced...
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for my middle school child. I would recommend.
I would recommend this to a friendRated 4 out of 5 stars
Gold pc
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pc for its value no for gaming but gets homework done
I would recommend this to a friendRated 5 out of 5 stars
Great laptop for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The specs were exactly what we were looking for. Very responsive laptop. Will be using them for online work.
I would recommend this to a friendRated 5 out of 5 stars
Excellent laptop, better price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to use for online learning and a tax business. It runs all software without a problem.
I would recommend this to a friendRated 4 out of 5 stars
Very happy with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard is bit touchy but no other criticisms right now. I’m very happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Love this laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! This laptop is better than I imagined! It definitely meets my every need. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Great computer for great price!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this computer; perfect for any task, job or just to have. Perfect size and amazing price!
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this 2 in 1 laptop. It's the first 2 in 1 I've owned and the first HP also and I couldn't be happier.
I would recommend this to a friendRated 5 out of 5 stars
Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for one of my employees and this Laptop does more than I need it to do and was a great price
I would recommend this to a friend












