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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1440 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Pavilion x360's touch screen, lightweight design, and affordable price. Many users find the laptop easy to use and appreciate its versatility as a 2-in-1 device. While some users have concerns about the sound quality, performance, battery life, loud fan, and bloatware, overall, customers are generally positive about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,440 reviews
  • Rated 5 out of 5 stars

    Amazing laptop for busy people!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen, if you are someone who is extremely busy and needs to quickly switch between typing on the keyboard to flipping the laptop to tablet mode for quick annotations, then this is exactly what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a JBL wireless speaker. It has smooth sound and the volumn is adequate.i like the fact that the speaker is waterproof because it is for a college student. I have used JBL in the past and I am satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just one word. "Fantastic"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. The two thunderbolt USB ports, the 4K screen resolution, the processor speed reported by Task Manager,and the 500 GB drive combine to make a top of the line product. I have already recommended it to two friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say anything bad about this machine. We bought it as a tool for sales department of our small office of 10 people. The machine had trouble connecting to our wifi. Up udated the drivers and it works well ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 3 out of 5 stars

    nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is nice and lite to carry, The only problem is, it takes long to start when trying to log in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very versatile, very needed piece of tech fire me only problem is trying to upgrade the HDD with pieces I already had that were much larger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets our needs for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased laptop for sister and she really enjoys it but wishes it had a DVD rom option instead of having to get a separate other one. Otherwise she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP providing a good value. Nice upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice upgrade from prior laptop before son goes to college. Needed more processing power (while still at a modest weight for carrying around to classes during the day).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am okay, however I attempted to trade it in for a little larger computer but my days had expired. One issue it does not have enough places to add mouse etc

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and easy. Virus protection and office software expired less than 30 days after purchase. I didn’t realize that at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic starter laptop for 12-yr old Brainiac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for our 12-yr old's birthday. He's been using his sisters hand-me-down for a while. This laptop gives so much bang for the buck, we're sure it will last him through middle school. GREAT BUY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performance in a plastic wrapper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't feel as luxurious as my wifes nicer HP. But it performs just as well and does everything a college student would need a laptop to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for a defective refurbished unit for our grandson. He is in high school and tough on electronics. This laptop has met all of his needs and more. For the money it has some great features.

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 3 out of 5 stars

    More memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more memory and a ssd drive to be a better pc very much bloated with ms and bugs down had to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lap top for my 11 year old daughter for Christmas and she absolutely loves it. She's able to play her games and she can use it for school assignments and projects without having to use my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a graduation present for my daughter starting college. She is going into cyber security and this was the laptop students in the actual program recommended instead of getting an expensive macbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as an extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife so she could have one to use when she wanted, My grand daughter broke my ASUS that same day! This laptop was a great replacement for the old one and I would buy another one in a heartbeat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop except...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far my fav. Laptop I’ve owned. After 18 months the right bottom corner of Screen popped out and hinge has now broke.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Legit laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great hands on laptop that can turn into a tablet great battery life and still going strong happily

    I would recommend this to a friend
  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Less then 3 months old and its already problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in July 2018 for my wife to use solely for school. We needed something that would last 18 months. Just 18 months and it didnt even make it 3. That is the only thing this laptop has been used for. No games, no internet (other then whats needed for her school), and no email. About a month ago the laptop lost all sound for no reason. We somehow got the sound to return, for about a month. Now the sound is gone again. Even HP troubleshooters cant figure it out.

    No, I would not recommend this to a friend