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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1440 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the Pavilion x360's touch screen, lightweight design, and affordable price. Many users find the laptop easy to use and appreciate its versatility as a 2-in-1 device. While some users have concerns about the sound quality, performance, battery life, loud fan, and bloatware, overall, customers are generally positive about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,440 reviews
  • Rated 5 out of 5 stars

    Solidly performing computer/tablet screen a plus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer met my needs for image heavy PowerPoint presentations and other basic functions. The tablet function of the screen was a bonus that I’m enjoying more than I expected! Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and works well. The only downfall is it doesn’t charge anymore, I have to keep it plugged in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice,light and a great laptop for it's price.Its not as fast as i would like it to but it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine-great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop exclusively for our scanning and storing of thousands of photos. Along with the Epson FastFoto scanner, we have an easy to use platform for what was a very tough project.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was too slow for an i3 processor and the price of dosen't worth the quality of the laptop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I do not think the camera on the lap top is clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to the camera on my Toshiba with a glass and this one is not as clear and sharp a picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small, Sleek and Elegant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a powerhouse before installing apps. While its speed is still ok after installing apps, the difference in speed is noticeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap but great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this laptop for our daughter. She needed one for school. The screen is perfect for viewing documents or watching videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself runs great, I have no problems with it; however, it is a little on the heavy side. It’s looks are quite deceiving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price. A bit slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always shop HP. My last HP lasted me 7 years. I hope I get at least 5 out of this one. Great for price but. Bit slower than the last one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for about everything. Don’t really bother with the touchscreen aspect, but the screen is great as is the B&O speakers. If you need a laptop to just be a laptop and that’s it, this is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the basics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been absolutely great for the basics which i what i need it for. The picture and sound quality is quite great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ..back with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a HP product in 15yrs. So far I like Design Tablet function Productivity software I hope to play civilization on it.. It’s fills in the needs at the moment so thumbs up from me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandson. He is well satisfied with it. It does everything that he needs for college. Good value for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really expecting more from this computer. The touch-screen is not sensitive enough. For the type of hard drive it has, it doesn't move any faster than my Acer. The keys are way too flat. I have nails so I have to make sure my nails (not fingers) are directly on them before typing. That slows me down. My fault, I purchased in store, but this computer was out of stock. I went off a pic and write up only

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter us using this laptop for school work and so far it is working well, except the wifi is slower than other computers we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 79 years old. Needed something for internet and mail. Easy to set up . Connection to printer with Wifi also no problem. Best Buy personal were very helpful when I discussed my needs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features on this HP laptop. Loading time is FAST. Attractive keyboard & overall look of computer. Great size for college student. With versatile hinge, it can be used like a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for personal business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for keeping track of household spending. Works great. I also needed to get Microsoft office but I have no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Laptop, poor durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop for the first 6 months that I had it. It's reasonably fast, compact, and aesthetically pleasing. Unfortunately, the 2-in-1 design is very fragile, and recently, the hinge broke after only a few months of moderate use. This separated the two parts of the screen, making a small, hairline crack in the bottom right corner. It's still under warranty, so I'll be bringing it back for a refund soon.

    No, I would not recommend this to a friend