Customer Ratings & Reviews

I always enjoy HP products, and this is no exception. It is fast and easy to use. I enjoy the ink pen function for taking notes at school. I bought an aftermarket pen and it worked perfectly out of the box. The size is perfect for transport in my backpack, yet big enough to see everything on screen.

Easy to use, easy to travel with. It would seem like its a pocket wallet.

It is very easy to use and a nice size for travel.

It’s been a few years since I’ve had it and it’s still working great. So far don’t regret my purchase.. the only bad thing about this laptop is that the power button is in a very bad spot. You will accidentally turn it off because of where it’s place.

Light enough to carry in a bag but sturdy as well!

overall great product! The price was good considering the capability.

Slim convertable, plastic chassis with metal accents. One turn down, that wasnt specified, is that its not running regular windows, its running the S version. Even while being an S Version of windows, if your into regular browsing, checking emails and entertainment your good to go, but if your into installing programs that arent in the store id think twice.

Well built, good performance, elegant look, perfect size for travel.

It’s a great computer. I’m glad I got it. The price was really good.

Love my new HP Pavilion laptop! I appreciate the people working for Best Buy in helping me choose which purchase to make. I also am glad the Geek Squad is always there to help me with any problems I have with not understanding certain areas of my computer. ( I will be 77 years young on January!)

This easy-to-use product can be used by just about anyone. As a student, I like the compact design that makes it very portable to carry between classes. It's easy to navigate and very user friendly. And the tablet mode is a nice feature!

My problem with this computer is that it has such a short battery life. Even when fully charged, if left unplugged for a few hours, the battery will halfway discharge. If you use it for very long, it has to be plugged in.

Super easy to set up. It is really fast starting up and lightweight.

I assumed this laptop could be similar to a tablet in tablet mode however they are not 100% functional in tablet mode. I do love that i can screenshot from this device, I am able to utilize some amazing features. Great for video editing & all of my custom printing software work perfectly

Good laptop that can be used as a tablet. Very quick for and i3

Love the size and performance so far. Great for college classes.

this screen is so easy to crack it is unreal. bought it for my mother and i barely bumped it and it shattered the whole screen. just be careful of that. but other than that its very powerful fast and does what the old people need to do with haste.

Purchased this for my daughter for college. The laptop is easy to use and what you would expect, however there were two issues. 1. The power on button got stuck within the first 6 months, was covered under the warranty, but inconvenient to have to ship it off for repair. 2. The battery malfunctioned literally 2 weeks after the 1 year warranty expired. We could not walk in and purchase to install a new battery, had to ship it off AGAIN and it took almost two months to get it back. I am guessing in part because of Covid? $135 later to replace a battery that only lasted a year... for this reason alone we will steer clear of this laptop brand in the future as it seems to be a common issue.

It’s a great laptop. It has all the storage and speed you could want but it’s not made well. I’ve had to send it back to geek squad to be repaired twice. The first time my charging port and all ports were not working and the second time the computer completely died.

Great computer! Small, easy set up, easy to reset to factory settings. I returned this computer only because I use the side number keys a lot, which this does not have. Also I prefer to have a DVD drive, also not on this computer. My return was super easy at Best Buy!