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Customer Ratings & Reviews

Your price for this item is $559.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1495 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the Pavilion x360's touch screen, speed, portability, and price as positive aspects. They appreciate the convenience of the touch screen, the laptop's fast performance, its compact size that makes it easy to carry around, and the affordability it offers. However, some customers have concerns about the battery life, limited storage space, occasional fan noise, and memory constraints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,495 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for college for my daughter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this for college and it is great! Just the right size and not too heavy. The fact that it has a touchscreen is great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for our use - email Facebook, light web surf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not gamers or heavy streamers so we probably don't need this much capability. Got office 365 when we purchased the laptop so everything we need is part of our laptop package. It was pretty easy to get set up. I would suggest keeping contacts on the cloud - migration is easier than re-creation. I'm still getting used to the touch screen so that's something for the tech challenged. Techies will love, I'm sure.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Backup laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our +/- 10 year old laptop started showing it's age we bought this HP laptop for my wife to pay bills and process E-Mail. it is much faster than the old laptop {also HP} and we are very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Fast enough for home use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept running into problems with Windows 10 upgrades to my old computer. Decided to upgrade. This little laptop is a lot faster and has sufficient storage for what I need. Like the keyboard. Back lit keyboard has good sized keys that are responsive. Two price reductions in return period was a good savings. No trouble from Best Buy with price match. It also qualified for extended interest free financing for small payments. Four stars because of its small size it doesn’t have number keypad or dvd writer.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for daily use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace my old one. The price is right and excellent performance. The only issue is the hard drive, 256 GB

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to purchase a laptop I had spent days researching. Thankfully that laptop wasn't in stock. I walked in assuming that the sales associate was going to attempt to upsell me on a more expensive laptop than I'd originally budgeted for. Not only did he find me a much better laptop than I had researched, it was also in my price range! I am so appreciative of him for his help! This laptop has surpassed my expectations! I love the fact that it is a touchscreen and can flip into a tablet (Super neat!).

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    A decent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fine. It is a 2-in-1 touchscreen. However, the fan can be noisy and sometimes runs a bit slow.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Portable

    Rated 5 out of 5 stars

    Nice and small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good portable laptop not too big just the right size, very light weight the speaker is loud sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Rhondareview

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It's just the rights size and it isn't big and heavy, It's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter enjoys her new netbook 2n1. She uses it for school. Oh t has all the features that she wanted along with the size.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop so versatile and easy to use... love the style, weight , price is great for the features it has also..

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Love my new HP computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. It was easy to get set up. Love the touch screen and the speed is much faster than my last computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta laptop. Lightweight and easy to carry around. Love the touch screen option.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I bought this one sale and with my student discount for school. For the specs I got the computer at nearly half the price that a Microsoft Surface or some of the Lenovo’s are priced at. I don’t need anything fancy. Just to do school papers and assignments on. The computer is fast and great at multitasking. Glad I bought this one over spending more money for the same specs.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for college amd it's really light weight and he likes the ability to use the touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen and back lit keyboard. Fast enough for me to shop, read e-mails, etc. Great purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school or work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Mac, I had to get used to navigating Windows again. However, the laptop is really well made, and after a month of use, I am quite pleased by its functionalities. It is really quick and works very well whether it’s for surfing the web or working on Microsoft programs. I am a basic user, so I am using it mostly for school work and work-related things. I cannot attest on how games would perform - I think gaming is suited be better on gaming computers honestly. The laptop is sleek and has a nice keyboard. Startup runs fast, and I like how it unlocks with fingerprint (so you don’t need to type your password if you are lazy). I also like the very highly resolute screen - everything is clear. The laptop can also be folded back all the way and transformed into a tablet if desired. The only caveat is that the laptop does not recognize my headphones unless I restart the laptop. I’m unsure why this happens, but I hope to get new headphones that hopefully works. Also the touchpad is a bit laggy at times, but I rely on my mouse most of the time. Overall, great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It’s beautiful! I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my choice! It’s beautiful and the size is perfect! The price was well worth it for me!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Easy and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is so east and convenient that I have purchased 3 within the year. One for me and two gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Good college laptop for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a lightweight laptop which can double as a tablet for my daughter going off to college. I have a similar one in a different brand but the HP was a good deal and we decided to try it. So far she is thrilled with it, it boots up very fast due to the SSD and has good battery life also.

    I would recommend this to a friend