Customer Ratings & Reviews

Nice size laptop for home use. Not to heavy and easy to figure out.

Great system for school. Perfect size and not heavy at all.

Less memory than my Lenovo. Needed a new external drive for music

Nice laptop. I have no complaints. It's nice. Lightweight.

Fast, good battery life, slick, good screen, price is good.

MY DAUGHTER NEEDED HER OWN LAPTOP FOR WORK AND PERSONAL USE

Great computer but the ads made it it difficult to do college work with pop ups during work. You have to disable them and it wasn’t easy to find. Also the finger print scanner driver has and error and the online assistance wasn’t able to correct the issue. I just don’t use it anymore. Other than that it’s a fine computer and it functions well.

I really, really like this hybrid laptop that converts to a tablet. Has back lighting of keyboard. Is fast, has great screen clarity and is light weight. The speaker is loud enough that an additional, plug in speaker is not necessary.

I bought this for work. It works well. It boots up quickly and does everything I need it to do quickly as well. If there were one less than positive thing to say is that occasionally when it sleeps, it locks the computer. In this case, it has to be turned off and turned back on to come back. Irritating, but not a showstopper.

It’s fast, lightweight and affordable for student .

Awesome laptop, great battery life works with active pen.

Recently purchased a newer laptop for my daughter had it for a couple of weeks.. She had it in her backpack with her other school books ..she noticed at the bottom of the screen a red hue..so we took it back to Best Buy to have them look at it. Was told it was damaged by too much pressure. Her backpack was designed to hold a Laptop with books. Two options: purchasing a new one or for about the same cost ..sending back and having it fixed at HP. She would have been without it. And needed it for school. So we ended up purchasing a new one. Best Buy was great matching the same cost that we paid for it. I know reading this you would say didn’t you purchase an extended warranty? .. I wish we would have.. but we paid for one on the first one and never needed it. Her other HP laptop was in the same backpack with her books with no issues. Lesson learned .. she now keeps this new one in a separate laptop case.

This computer eliminates the need for multiple devices

This laptop has served its purpose well already and we have only had it for a few weeks. From paying bills on-line to homework for the kids and using the 2-in-1 feature for my artistic teen to draw it meets all our family's needs very well. We even purchased a wireless printer to go with it.

This laptop is a great price and easy to use. Good

This is a very nice laptop. The keyboard has a nice feel and the screen is very sharp. Also, the speed of the computer for everyday business use is great. I highly recommend this product.

At first I was going to purchase a different computer, however, after checking it out in the store I decided to purchase the one I bought and I cannot be more happy I did, and Best Buy was the right place to buy it from and as new items come out the only place I will buy from is Best Buy.

Very good salesman. Good computer, fast, easy to use.

This laptop makes doing work east anywhere. Good buy.

This laptop is efficient, holds enough data for home and school needs, and is the right size for sitting on the kitchen table or on my lap. When I saw this one on sale, I decided that it was time to up grade from an i3 to an i5. It serves me well, but may not work well for a gamer.