Customer Ratings & Reviews

This is one of the best laptops I've owned. The way you can basically use it as a big tablet is awesome. This laptop is easy to use and it was equipped with everything I wanted. Also the color is great!

I really do love this computer. It is able to do the job, and efficiently. The tablet mode scared me at first. Because who bends computers that far? But it’s really nice to be able to have multiple uses.

I really really like this laptop. It’s the perfect size. And the performance of it is great. It was so easy doing the online order and pickup in store. Got a great price on it and I couldn’t be happier!

Kaitlyn was excellent in helping me choose this laptop. She asked questions about my usage and then guided me to the computer that would fit my needs. Thank you very much for such excellent service.

I'm amazed the boot up time is so fast. This is a very powerful computer with some very nice features. Great buy.

I was nervous about picking out a computer online without fidgeting with it in store, but this one was on sale and highly rated so I went out on a limb. Great laptop at an even better price!

Nancy is very pleased. Just exactly what she wanted BUT got a whole lot more than she thought. This unit came with a variety of new things that weren’t around 5 years ago. Bless you Best Buy

We purchased one a couple years ago for my two teenage boys to share. Now that they are taking online pre-college classes we needed another laptop. It was an easy decision to just buy another one.

I have been using this laptop for a few weeks now and I am completely satisfied. The i-5 processor is plenty of speed for my everyday tasks. The display is sharp and storage is sufficient.

Got this for my daughter in college. She has had no complaints. Says it boots fast. Is a nice size and not too heavy. It works with office 360 and all the other software she needs for school.

Purchased two weeks ago during black Friday sale. Fast and very nice look. The letters on the keyboard are white, which makes it harder to see them on the silver surface, even with the back light.

I purchased this laptop for my granddaughter and she loves it. This way she doesn't have to share with her brother to complete school work at home. I would love to have one for myself.

Purchased a 65"TV after our other one died. We had a warranty and received a credit toward this upgrade. Glad we decided to go larger and more updated. Great picture, clarity & value for the $.

It is easy to setup..and it boots very fast similar to mac books. The OS is gr8, and coming to laptop, touch response is good, easy convertable into tablet mode. Overall a good buy at best buy.

HP laptop is very affordable and a great value for the price. I love how easy it was to set up. I would recommend to anyone needing a laptop that is quick for my work and personal use.

Best computer yet!! 2nd time I purchased this so happy with my first one they went to my daughter. Will always comes back to Best Buy for this product by far the best one yet!!!

This is wonderful computer. We bought a couple of them for remote office. The performance is solid. Display looks great, some may argue is not bright enough, but I think is right there.

Extremely satisfied with this purchase. Best Buy assistance the whole time while I decided on my purchase during my store shops experience made it even better of a process. Great deal!

I really enjoy this laptop, I would like Bluetooth to connect easier and finger print access is touch & go. Overall, great laptop for taking online college courses

Computer start up is rapid, great screen quality, rapid processor and RAM - works well and updates quickly. This computer is light and great for travel. Quality is great and easy to use.