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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1506 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Pavilion x360's touch screen, speed, lightweight design, price, performance, and size. They appreciate the convenience of the touch screen, the fast processing speed, the portability of the laptop, the affordability, the powerful performance, and the compact size. However, customers are negative about the battery life, fan noise, weight, storage capacity, and overheating issues. They have concerns about the limited battery life, the noisy fan, the heavier-than-expected weight, the insufficient storage space, and the tendency to overheat on hot days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,506 reviews
  • Rated 5 out of 5 stars

    Cool touchscreen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and affordable for someone who doesn’t want to spend a lot of money but want a very quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop it literally does everything and functions as a tablet for school perfect size for editing videos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Works perfects.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great functionality. Have no issues and I have it for a couple of months now. Would recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work, clear screen for video conferences, etc. Nice selection of applications to use. Nice notebook capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is an easy computer to use. It was a great price. I only use it for everyday use and not gaming, and it is great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my boyfriend. He loves this plays his games and has downloaded his simulator to play. No complaints here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is actually my wifes laptop but i tell you it is better than mine but of course it's a lot newer as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for in a new laptop. Easy to navigate and connect. Just in time for the “stay at home” direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ladies at check out saw that I left something behind and they took the time to track me down. Luckily I was still near by

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works wellc- Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well and is a good value for the features it offers. One issue has been the finger print reader, it has required multiple re-recording of reference finger prints

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Price good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the price and features but the battery runs down whilst it is turned off.. ☹️

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use computer does what needs to be done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer does the basic jobs well but could use a little better exterior as far as durability. Scratches easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP LAPTOP REVIEW

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my laptop. I have had it for a year now. No issues at all! Excellent black Friday sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate and many helpful features. Would recommend this product to family and friends. Good support as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a present for my wife. She lover it, gods size screen and SSD make a huge difference when it comes to computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light Weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to setup and its light weight is great when I have to carry it around to customer homes. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought the perfect PC for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely user friendly. I love the design. Everyone at best buy was so nice and not trying to over sell items to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big disappointment. Twice now was sold damaged goods. First a TV solid wood stand a few months ago was scratched. (I never posted that complaint) and I returned it. But now, a second time damaged goods? Bought this laptop which is great by the way, best laptop I have ever used, better than my old Apple Air. I went today to pick this up and noticed a big dent on the box, I pointed it out to the customer service person, and they said "that's nothing, it will be fine" see pictures... have to go back tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got help from the salesperson and also great reviews from other computers, so I did my decision with all the premises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. I have no other than satisfaction while using this product.

    I would recommend this to a friend