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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1507 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the Pavilion x360's touch screen, speed, lightweight design, price, performance, and size. They appreciate the convenience of the touch screen, the fast processing speed, the portability of the laptop, the affordability, the powerful performance, and the compact size. However, customers are negative about the battery life, fan noise, weight, storage capacity, and overheating issues. They have concerns about the limited battery life, the noisy fan, the heavier-than-expected weight, the insufficient storage space, and the tendency to overheat on hot days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,507 reviews
  • Rated 1 out of 5 stars

    Damaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big disappointment. Twice now was sold damaged goods. First a TV solid wood stand a few months ago was scratched. (I never posted that complaint) and I returned it. But now, a second time damaged goods? Bought this laptop which is great by the way, best laptop I have ever used, better than my old Apple Air. I went today to pick this up and noticed a big dent on the box, I pointed it out to the customer service person, and they said "that's nothing, it will be fine" see pictures... have to go back tomorrow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best one.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite HP for work and school I can take my laptop with me where ever I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for doing research!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for grad school to do research and use Microsoft office. This gets the job done well, and is good quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time HP users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would have came with a mouse, as well as the cord needed to connect it to your printer...this way if you have poor internet, you can still have coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most versatile device I've ever owned. It works as both a laptop and a tablet. This was a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for any needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, I had a mac and hated it so went back to HP. much easier to navigate and be able to use for all daily work and personal needs. also very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops ive purchased. Definitely meets my needs for personal & business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very good coice for my sons first laptop. He uses it everyday and really cannot beat the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer operates very fast for an core 5. The feautures are great. Very easy to set up and comes with anti-virus included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Pavilion Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy got my granddaughter. She is high school age and needed during pandemic. Best Buy for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - Pavillion x360 2-in-1 14" Touch-Screen Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, with the exception of finger print security pad that does not work 100% of the time. Wish this unit had optical security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one almost a year ago for my daughter for school and we loved it. Bought a second one for my son a few weeks ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, bought as a backup for my wife. I use it to run my 3018 pro CNC router / 15 Watt laser. Does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift for preteen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preteen uses this laptop for homework, science projects, and programming. She enjoys it and hasn't had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, smooth, fast. Upgraded to encourage writing, still haven't had the time, but looking forward to using it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifted it to Mom. She loved it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2-in-1 laptop. Looks great as well. Gifted it to mom. She loves it, especially the tablet mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with top notch features. Awesome sound quality with Bang & Olufsen speakers. Only downside is default settings do not allow multiple panned windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for my college student!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Browsing, Homework, Streaming. This laptop is being used for all of the above and haven't heard any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is small but the screen is big. I love how fast it turns on and I can I can do a lot with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying its versatility, quick response and ease of use. Also love the color. I would definitely recommend it.

    I would recommend this to a friend