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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1506 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Pavilion x360's touch screen, speed, lightweight design, price, performance, and size. They appreciate the convenience of the touch screen, the fast processing speed, the portability of the laptop, the affordability, the powerful performance, and the compact size. However, customers are negative about the battery life, fan noise, weight, storage capacity, and overheating issues. They have concerns about the limited battery life, the noisy fan, the heavier-than-expected weight, the insufficient storage space, and the tendency to overheat on hot days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,506 reviews
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, I have using every day now that I am working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my high school - then college kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, light, easy to navigate. Perfect for our student!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good value but will it last past the warranty?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, features and value but my basis for the 2 star rating is more an HP issue. I have an old pavilion laptop and an Envy laptop that was purchased in 2018. The old pavilion died (unrepairable) and the envy has had the flip screen replaced not once...but twice at a cost of $150 a pop. Now mind you this is an adult owned laptop that never leaves the one room in our house. So I guess just opening and closing the lid was too much for it after 2 years. HP support useless if out of the warranty and who wants to mail their laptop to HP anyways for repair. My advice is treat these HP laptops as disposable and certainly get the geek squad extended warranty. HP Quality has slipped over the years and this coming from an HP guy. The only reason we went with a 3rd HP is we were under the gun to buy one during the lockdown and I just didn't have time to research other brands. At least with HP I know what I am getting - ok laptop that won't last over 3 years. HP has managed my expectations over the years :)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lola too is definitely great for all purposes. Great for gaming, surfing the web and creating work files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I can make it into a tablet and it has a quick startup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very powerful for simple task. I got lucky on this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size enough power to do everything I need it to do. Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop overall!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and quality for a reasonable price. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new device, my son loves it also. We couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleared screen fast network

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied design and quality. but USB insert hole more. if you can. 360 degree hinge is very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Very lightweight and fast! I am loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer overall. The camera could be better though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very efficient and functionally, I'm loving my new laptop HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of similar specs on other brands costing 100+ extra. Can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp pavilion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as shown in the website. Got it for my niece. She loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for best value. Its worth to buy and have great functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy purchase and great price I enjoy ordering on line and picking up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great value as always great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for high school students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the flexibility of the laptop. Ideal size and space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and quick and easy with the service that best buy provided

    I would recommend this to a friend