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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1507 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the Pavilion x360's touch screen, speed, lightweight design, price, performance, and size. They appreciate the convenience of the touch screen, the fast processing speed, the portability of the laptop, the affordability, the powerful performance, and the compact size. However, customers are negative about the battery life, fan noise, weight, storage capacity, and overheating issues. They have concerns about the limited battery life, the noisy fan, the heavier-than-expected weight, the insufficient storage space, and the tendency to overheat on hot days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,507 reviews
  • Rated 4 out of 5 stars

    A decent performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during the Black Friday sale and it has been serving me pretty well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great practical laptop and a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value, has the key features including enough RAM and processing power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to work from home. No issues thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good n simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife Christmas gift she absolutely loves it and uses it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Laptop - HP Support Even Worse...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my business. I have used HP laptops for years with very few issues. As such, I never buy additional protection such as Geek Squad etc., because I always thought I was protected by HP in regard to quality and the one year warranty. Boy was I wrong. The laptop itself was ok. Not particularly fast for having 8 megs of RAM and an I5 processor. Eight months in, I started getting periodic blue screens and the machine would reboot. I ran several diagnostics which identified it as a RAM issue. I called HP phone support and was subjected to the worst customer service experience imaginable. I say customer service even though it was tech support because the technician knew nothing. He ran my machine though basic HP diagnostic tests and kept insisting it was software issue. He wouldn't issue help with sending my machine back for repair or help with any warranty support. I keep a transcript of the session because I was shocked. I called an HP service center directly who confirmed over the phone that the problem was probably a RAM issue. I had to drive quite a ways but ended up dropping the machine off and the RAM was replaced under HP warranty. The machine is functioning without the blue screen issue but I remain shocked at the terrible HP support. I needed another machine for my business and purchased a Lenovo from Best Buy instead. My advice is that if you purchase and HP laptop, invest in the Geek Squad protection or be prepared to battle HP to get them to honor their warranty. If I was not technically savvy, they never would have replace the faulty RAM.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I recommend is a good size and the color Look natural

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for any age/job

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for any age Perfect for students Would recommend to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very easy to use and quality for the price is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what i need it to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for returning to shool. It does everything I need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly and fairly quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery length is good. Not a heavy user yet. Like the size and weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! I got it for this thanksgiving and I am enjoying it everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking For an everyday work laptop I would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a great computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an upgrade and wasn't disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. But the pen is a must on this model. Good overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP - Pavilion x360 2-in-1 14" Touch-Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to carry light weight.Best for home purpose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Homeschool laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for my 7 year old to do distance learning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for my high school girls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around laptop. Easy to use and set up right out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing pc for standard use; is really fast in boot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The products are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is enjoying the computer and I’m enjoying the speaker!!!!!

    I would recommend this to a friend