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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1507 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Pavilion x360's touch screen, speed, lightweight design, price, performance, and size. They appreciate the convenience of the touch screen, the fast processing speed, the portability of the laptop, the affordability, the powerful performance, and the compact size. However, customers are negative about the battery life, fan noise, weight, storage capacity, and overheating issues. They have concerns about the limited battery life, the noisy fan, the heavier-than-expected weight, the insufficient storage space, and the tendency to overheat on hot days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,507 reviews
  • Rated 1 out of 5 stars

    The screen display is defected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above. Best Buy was good with store return. But then i lost the black Friday sale on a laptop. I would not recommend a HP computer any more. Had a desk top and become extremely slow after 1 year. Have it reboot completely and still slow and not usable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer, it will not turn on, this has happened 3 times now, I had to send it in each time to get fixed, the third time it was out of warranty and they wanted to charge me $617

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard malfunctioning

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard malfunctioning started 1 year after purchase..I dont recommend this..Sometimes keyboard is not working and sometimes it displays different letters

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought a Mac! The mouse is terrible. The computer fan burnt out. The speaker on zoom calls makes me sound like a robot. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Runs way too hot! Can't use in lap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary says it. Gets hot as my alienware running 4k games while just being on. Makes it incomfortable to use in lap or really just in general. Cannot recommend. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This computer only lasted 2 weeks!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was easy to use and set up, but it died in two weeks. Have another hp and it is working just fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived with a messed up mouse pad Do not buy. HP has gone downhill on quality

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Great Little Performer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop since 2020 and its a great little performer. Love the backlit Keyboard and the way it flips !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy, slow take up too much wifi. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint doesn't work half the time. Slow Nothing on it worth using as far as programs Windows 10 horrible Speakers are ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motherboard stopped working after 1.5 years. This was my first HP laptop purchase and my last

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Built

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop was the worst laptop I’ve ever used it felt very cheap for the price and was kind slow I don’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dont work the computer its very slowly Hkgdhh jbcfdjh jfgfjn

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer back in 2020 when my job required me to work remote and this has lived well. It's been 4 years and it is still going strong with no issues. It's the perfect size also, not too small so it doesn't hurt the eyes but its not giant TV big either.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen was cracked when I opened the Box so sad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One if the best computers i ever had. Is fast simple yo use and i have never had issues with it to be honest.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good for college use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop fast interface and the camera is really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent device has lasted many years. Quick startup and great for college students or working professionals who need daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this laptop for both school and work. It lasted for 5 years before I dropped it and even then it’s still kickin just as good. It never slowed down or ran out of storage even though I’ve downloaded all sorts of documents and even huge textbooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my daughter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever!!! Bought it for my daughter, she is so happy with it, 5 years and still works pretty good.

    I would recommend this to a friend