Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Pavilion x360's touch screen, fast performance, lightweight design, and affordable price. Many users appreciate the convenience of the touch screen and the ability to use the laptop as a tablet. Others praise its speed and reliability, even after several years of use. The laptop's portability and budget-friendly price point are also commonly mentioned as pros.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,067 reviews
  • Rated 5 out of 5 stars

    Great Speed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. My children are Apple users and my daughter has been using this instead. Great product, I’m going’s to purchase a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student Approved

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Perfect for college. It starts up very quickly and the battery life lasts. I also watch Netflix on it and it does perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my computer. I recommend this to all of my family members. its so easy to learn and picture is amazing , thank you Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop as a gift for a family member and they loved. It was a good price and have gotten no complaints about the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is reliable as always

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable HP. Had another for yrs and need this for the fiancee replacement laptop. Doesnt slow down. Cant go wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use, easy to set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer, it is easy to set up, and easy to use. It is for an 82 year old man, who is not very computer literate, and he is able to do well with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work device

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , I use it for invoicing .. connected without a problem with my old printer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Computer!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is absolutely fantastic and the color is so rich and beautiful! I really love it and couldn't be happier1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy set up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for myself for my birthday. It was very easy to setup and transfer pictures etc. Was dropped and screen cracked but under warrenty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14” is a small laptop. I recommend 15” or higher. It gets hot fast. The pegs aren’t that great. The laptop itself is nice though. It’s nice & to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a good value system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and good speeds. So far very happy with it. Only complaint is it is a little heavy but for the price/value its within limits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jimbo beard

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop got this for my grandsons online school classes (it has an HDMI output so that he can hook the screen up to a smart TV).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. It's pretty easy to use. Wished it came with school edition, Microsoft Word. I also like that it is easily flipped over and used as a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!! JUST BUY IT ALREADY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND SURPRISED WITH ME WITH THIS AND I ABSOLUTELY LOVE IT ITS JUST AMAZING IF YOU ARE ON THE FENCE JUST BUY IT YOU WONT REGRET IT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a great laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop. It’s easy to use, and perfect for school/work. I didn’t originally intend to get this laptop, but I am extremely happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTHY PURCHASE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and easy to figure out. This was a gift to my mom who needed a new laptop. Wasn't overly priced and getting money's worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall satisfying!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box from Geek Squad setting it up, it has been an ease to work with. Thinking of buying another so my kids stop using mine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't want to come on

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad alot of people are enjoying this laptop- maybe mine was just special. It has great processing speed (which I love) and almost everything about is amazing. However, just two weeks after receiving it, it gave me trouble turn on. It took about 2 hours to get it to turn on. I was panicking, but apparently I didn't panic enough since you can't return it after 15 days (which is completely different from what HP told.me about the warranty). It happened again last month- I could not turn it on. I had simply closed the laptop for a few minutes (it was fully charged) and it turned itself off. But this time, it took me longer to get it to come back on. From this point, I got anxiety every time the screen turned black. It happened a few more times after that and now today it simply won't turn on. I called HP tech support and when they ran out of options, they simply said that the warranty should still be in effect (since i only had it for 3 months) and i should bring it back to the store i bought it from (I told them it was from Best Buy) to exchange it. I reached out to the "Geek Squad", and came to find out that guarantee of return expires after only 15 DAYS! They said that the earliest available time to come in for someone to check on it is basically at the end of the month. I need a computer now! So now i have to buy another computer after i just wasted $600 on this trash. Way to go.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Warm Gold is Good value for money laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and my daughter love it to. Get the job done and my daughter completed all her task work on it thanks for selling me a good product.

    I would recommend this to a friend