4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Angle. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Left. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 1. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 3. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 4. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 7. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 10. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 11. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 12. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 13. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 14. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 16. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 17. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 20. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 21. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • Alt View 22. HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD.
  • HP Laptops with Amazon Alexa Functionality video 2 minutes 30 seconds
  • BBY Overview - Alexa for PC featuring Show Mode video 2 minutes 06 seconds
  • Windows Setup Tips video 1 minutes 08 seconds

HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Warm Gold

Model:
14m-dw1023dx
SKU:
6428666
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4067 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Pavilion x360's touch screen, fast performance, lightweight design, and affordable price. Many users appreciate the convenience of the touch screen and the ability to use the laptop as a tablet. Others praise its speed and reliability, even after several years of use. The laptop's portability and budget-friendly price point are also commonly mentioned as pros.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 4,067 reviews
  • Cons mentioned:
    Battery life

    Battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has all the bells and whistles but the battery life is not great

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    No, I would not recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great and fast speed. Can’t say enough.

    I would recommend this to a friend

  • HPLAPTOP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Have not had any issues with this product.

    I would recommend this to a friend

  • Awesome Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has been awesome addition to the house during these difficult times in learning from home!

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • 100% Guaranteed

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for students and office use. 100% Recommended.

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • Great computer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my brother and he loved it. Work really well and the color is beautiful

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • Just what we needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was looking for a computer for college...and loves it. Exactly what she wanted and needed!

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • Perfect for college students

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for first time college students. Had everything he needed and more at a great price.

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • Good price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my product arrived immediately, excellent condition and the price was on promotion

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop overall its lightweight and i love how the keyboard lights up!

    I would recommend this to a friend

  • Shiny1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I got a good device but I wish I was told more about the apple products. I do have an hp printer so I thought maybe an hp laptop would be more compatible. I wish I had more information on how to run this laptop since it literally didn’t come with a manual which I thought was a little awkward. Especially with how expensive it is. I wish I had more information

    I would recommend this to a friend

  • Nice laptop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about a pretty decent laptop and very effective for the purpose I bought it. Love love it

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • I like it a lot

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! It’s perfect for an everyday student laptop

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer it’s perfect for what I need it for. Just work and school and it works well.

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer to replace an older gateway computer. Works as expected. Easy to set up.

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • Tech products review.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products with good prices. Best Buy’s discount is always reasonable!

    I would recommend this to a friend

  • Great camera quality and easy to set up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the buy, its a perfect size, weight, and its easy to function for a college student.

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice laptop. using it for online school and it’s perfect. amazing screen and 2-in-1 feature.

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased to run Quickbooks software for a non-profit. It's exactly what we wanted and more.

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Don’t buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Very slow. Over heats quickly. Loud. Battery life is very short. Also my keyboard and track pad just stopped working after three months of use. I can only use my laptop as a tablet now.

    This review is from HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 256GB SSD - Luminous Gold

    No, I would not recommend this to a friend
Page 128, Showing 2,541-2,560 of 4,067 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.