Customer Ratings & Reviews

Was great when it was working, but after it being only a month old with very little use, i am having issues with rebooting. I’ll stick to Dells from now on.

Got this laptop twice thinking it was a steal! It’s not, I’ve had to replace it twice within 6 months time. I would suggest not buying one.

I bought this for almost $1,000 after protection and a month later it dont work idky but now i have no computer and im a mad person never buying a hp again

I have a bad experience by buying this HP-PAVILLON X 360 2- IN -114 TOUCH SCREEN LAPTOP. The turn on button is not functioning in less than one month..

Very dissaponte if this laptop i had it for only 3 months and i had a lot of issues and at the end have to returned and get a new expendign more money

Bestbuy big thief's the coustmer services employees must be punished all of them bad pepole like there companyi not recommend any one to buy from bestbuy

Motherboard fried up after a month and Bestbuy refuses to help or refund the laptop, and HP is ignoring any communications attempts. I

Sound card is broken after 1 month. I would not recommend this product at all. Now I have to ship the computer away for 3-4 weeks so HP can fix it.

We were treated like we didn’t belong there. We were walked by and passed off to others numerous times...very uncomfortable situation.

I had this laptop for month for school only and it crashed and windows corrupted, like how does that happen with only having it for a month

We haven’t even owned it 7 months and it won’t turn on!

The computer would no longer boot up after only 4 weeks of use.

Waste of money! Terrible service! Broke down within a month for no reason at all.

Nice design and Worked great initially, then a few days later, started to have a screen blinking issue. Had to return it.

I bought this laptop recently after researching several brands (Lenovo, Dell, HP, and Acer). Ultimately, I chose this computer and have been very pleased with my purchase. I primarily use this laptop for school; writing papers, research, power point presentations, and editing videos. The speed of the computer is great. The 11th generation i5 processor really delivers while having several apps open and does not slow down. I typically have Microsoft Word, Microsoft Excel, Chrome, and Mail app open at all times. So far, no matter what I'm doing this computer can handle the tasks with ease. I debated between the 14" and 15.6" models and I'm glad I chose the 14". The 14" is a decent size screen that is great for watching movies, but isn't as bulky and heavy as the 15.6". The size is a personal preference, but I feel like the 14" model will be better for travel. I have not experienced any issues with fan noise. The noise is minimal when the fan is operating. For the price point of $599, this laptop has performed as advertised by HP, and then some. Great speed, extremely easy to use, display is crisp, sleek design.

Sadly it only lasted a year and a half and it completely stopped working.

My laptop was screen shutdown yesterday i cannot use it i have warranty on this laptop????

Purchased a labtop, was broken when received. Wast of time and money !! Don’t buy from them online !!!

refresh nonexistent and it made audio noise! A disappointing experience overall.

hate it does its own thing as far as working works like a touch screen all over the place