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Customer reviews

Rating 4.5 out of 5 stars with 4046 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 4,046 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome - Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! I had a core i3 before which was three or four years old. It was an HP Pavillion and I loved it so much so when it was about to break the fact this one went down in price was perfect! It runs so much better and the touch screen is more sensitive. I like that the look of it is boxier and the corners aren't rounded. The download speed is incredible I can get all my pictures off my phone in 2 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! No complaints. Fast computer and versatile. It is just what I was looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fast computer, bad battery life.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this 2 weeks now. I am impressed with fast start up, and the fingerprint reader is awesome. At this price point, (749.00) I would expect better battery life. I have to plug in again after a couple of hours surfing. I also expected better sound, but maybe I just need to tweak it more. Tablet mode is beautiful and sounds great with headphones plugged in. I have not had time to really explore and enjoy all the features, so at this point I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Very good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star. Very good performance laptop. Hardware and software specifications according to price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as pictured. Maybe even better. Love the touch screen. And it's so fast. I luv it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ised this laptop for 5 weeks now . Overall it is a good laptop. It is fast but the only drawback is the fan sound.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine recommended this laptop because he got one for his son who also loved it. It is very light weight I can keep it in my tote bag and take with me when I travel. Love the phone app that is on it...I can answer my phone and text messages from my laptop. Battery life is life 50/50 if you doing a lot of work using it often it does drain the battery faster. I am very happy that I brought this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is fast and adaptable with all my work, is easy to carry on and most important excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for school and for casual entertainment use. The 2 in 1 aspect works really well and the transition from laptop to tablet mode isn't awkward. Works well with a HP Pen for taking real time notes and just in general. I also downsized from a 15.6" to the 14" and I don't miss anything! A convenient size but not small by any means.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    elegant looking laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first setting it up it was giving me problems with the keys not working. After a few moments of having it on and leaving it alone it is works just fine. the screen quality is great also the placement of the on/off button is king of at an odd place because you can accidentally press it since its part of the keyboard. overal really good , over heats with constant use but i think most laptops do that

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Nice PC

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Compact machine. Very light computer. HP quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great performance but.......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was doing great for 4 weeks until a week after the 30 days return period lapsed, the laptop wouldn’t power up. Contacted HP support and they said it’s the screen that is not working as it should after several diagnostic measures were performed over the phone. Now the laptop is at HP’s service center. Product performance- 5 stars A great machine when it works, very fast and responsive, great resolution and colors, no lags on Google meet, quick easy setup. We love it and hope they’re able to resolve the problem. Aesthetic- 5 stars Product quality- 3 stars HP support on the phone - 4 stars You need at least an hour or two to work through the diagnostics with a professional technician on the phone or chat. The team is professional and knows what they are doing, I got my daughter to talk to them so if time is a valuable factor to you, it’s not going to be a 4 stars experience. HP product service team - 4 stars Provides update through email when they cannot fix the issue by the date they initially stated. I’m empathetic in this aspect as the problem may seem more than what was determined over the phone. Take a star off for the inconvenience that I have to deal with and the time lost in going back to my old, slow, functioning for 8 years without an issue non HP laptop ;)

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great lightweight computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome computer. It looks very nice and it’s lightweight. Great quality and fast speed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent 14" laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the comments on this laptop before buying. I am glad I did buy it. The fingerprint reader works every time for me. It never gets hot even after 6 hours of streaming music non stop. It does charge slower than other laptops I've had. The battery is about as long as you'd expect for a 3 cell. Roughly 4 hours streaming music from Spotify. I do like this laptop alot and I do recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my decision.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between three laptops from about the same price range. What helped me make up my mind and choosing the hp Pavilion x360 was comparing the quality of the material used to make it and all off the features it offers. It is easy to use, has touch screen, converts into a tablet, it's built better than the others, the speed and memory are very good, brightness and other things but the list would be kind of long. I would purchase again and for sure I would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid computer. Nice to be able to have standard laptop but also use as a tablet. Very fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this a 5 star laptop but I took one star off for price -- it's at least $100 cheaper everywhere. My old laptop crashed in the middle of a time sensitive course for a job. There was no time to shop around online. The problem is, with children doing home schooling, finding a laptop in a store is almost impossible. Still, it's light and pretty fast for what I need it for. I'm happy with it and hope it last the same 13 years that my Sony did.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does what I need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I've used a laptop so it took some getting used to. I like the touch and regular use aspect but didn't really like the price at the time. Needed for taking a zoom class browsing and streaming. More memory than I needed most likely but good cpu battery isn't great in longevity but it charges back up quickly

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little 2 in 1 lightweight and easy to use. Works well with a pen. Gets a little warm kinda fast though

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and speed. Easy to use for tasks i need todo.great price.

    I would recommend this to a friend