Customer Ratings & Reviews
- Model:
- 14m-dy1033dx
- SKU:
- 6479181
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Pavilion x360's responsive touchscreen, ease of use, and performance. Many appreciate its lightweight design and convenient size, while also noting positive feedback on battery life. However, some users mentioned that the device can get warm during use, and a few expressed a desire for more RAM.
This summary was generated by AI based on customer reviews.
Keyboard issues
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My keyboard is not working properly, Letter A is not working
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Pranathi,
Terribly sorry to hear that you're having trouble with your keyboard. I can imagine how upsetting this experience must be, so I'd like to help.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=keyboard-trackpad-touchpad-issues
If the problem persists, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Very Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection to internet stopped working and tech support was no help.
No, I would not recommend this to a friend- Pros mentioned:Touch screen, Weight
If you’re looking , just purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, perfect weight, everything I was looking for in a laptop . Display was superb! Keyboard effortlessly typed, I mean best investment business/school wise
I would recommend this to a friend - Pros mentioned:Performance, Speed, Touch screen
Excellent Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect!! Excellent laptop, speed and better performance. Excellent multitasking and Display in LED always good.
I would recommend this to a friend - Pros mentioned:Ease of use, Touch screen
Kat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it folks and it's touch screen. It is thin and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Touch screen
Hp pavilion x360
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great for college students can have two screens opened at once
I would recommend this to a friend Very Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new laptop. Love all of the options and it’s compact size. My kids use it for school work, my wife and I use it for teaching duties and coaching duties. Great device.
I would recommend this to a friend- Pros mentioned:Ease of use
CUSTOMER SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT IT IS JUST WHAT I NEEDED IT IS SO EASY TO WORK WITH
I would recommend this to a friend Thanks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent computer with fine service from the Geek Squad.
I would recommend this to a friendIts ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item does not match description, there is no memory card reader, no sim card slot, I like the laptop, but very disappointed to pay this much for the features I didn't get.
No, I would not recommend this to a friendDo not waste your time with this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know where to start. I bought this computer about two months ago from Best Buy. When I brought it home it had 4 areas of major backlight bleeding around the edges of the screen. I brought it back and switched it out for a new one. It had the exact same problem. So I bring it back again, to a different store, and switch it out. The next one has the SAME PROBLEM. I literally went through five computers. Finally found one that didn't have the backlight bleeding and of course, after only two days, the backspace key popped right off and I had to go switch it for yet another, which also has the backlight bleeding issue. I don't know if the Best Buy's in my area just got a bad batch or what, but I'm extremely disappointed. The scene is hideous on any dark background, the speakers rattle SO much its gross. The paint on the top scratched off in several places already. Do not pay $800+ dollars for this computer. I am unbelievably sad about my purchase and would not recommend this nightmare to anyone. My 10 year old Acer computer was better than this one. Never once had screen issues and the speakers were amazing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I'm sorry to hear that multiple laptops have disappointed you. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is not living up to expectations. Regardless, we appreciate you sharing your experience with us as it allows us to adjust our future product designs to better serve the needs of our customers.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including Display and Touchscreen issues. You can find that site here: https://support.hp.com/us-en/topic/diagnostics?category=computing
If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I HATE IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Computer Hardware isn't to bad, the sound is no good. My main grip is Microsoft OS. I can't find even the basic apps without having to buy subscriptions with auto pay. I want my data on my computer using my software. And I'd like to move files wirelessly back and forth to my phone. Simply right? No this PC is useless without internet and the cloud and subscriptions to stupid software developers and keep reinvent the wheel by making it harder and more costly to do do the same thing. MOST DISAPPOINTING PRODUCT I'VE BOUGHT IN RECENT MEMORY, WISH i HAD MY MONEY BACK.
No, I would not recommend this to a friendJUNK!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a -115 I would . DO NOT BUY!!!!! This is the most expensive computer I have ever purchased for myself. I paid over $500 for this computer and rarely used it. All the sudden it stops working after owning it for one year and 10 months, took it to the repair shop to find out that the motherboard was no good so everything stored on it is gone! The computer is no good if I could rip a hole into HP as a company you better believe I would don’t buy this piece of crap!!!!!!!!!! Needless to say I will never buy another HP product.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks for sharing your experience with us. I'm genuinely sorry to hear that you’ve been struggling with a computer that isn’t working as it should. That is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
I believe that our team can assist you with this issue, so I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Not a good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pavilion I got was making a weird and loud sounds after In less than a year . I took it to Bestbuy to fix it , and they said they have to keep it for about 2 weeks while I had my final exams those weeks. I asked them if I can bring it after my exam is over as the year warranty would be gone . Best buy said no. I am not satisfied with HP quality as the computer broke in less than a year.
No, I would not recommend this to a friendMaybe more of a review on BestBuy?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really cannot say how the computer worked. It would not conect to my home network. I called Best buy for advice or direction. Well they could send out the Geek Squad for $99....it was brand new ad had not been corrected to the network and was not able to do so. All my other devices connected well. No assistance whatsoever.
No, I would not recommend this to a friendHP Pavilion X360 zapping/shocking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this laptop I bought this crappy laptop about a year ago because a lot of websites i use for work are not compatible with apple, and the past couple of months, it has been shocking/zapping me when my arms touch the corner of the laptop. Spent around 800 dollars in this laptop to only be let down by another crappy HP products.
No, I would not recommend this to a friendDON'T BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Got it for school and it is really slow. Also, the touchpad doesn't work. It is extremely frustrating to use in school because it just freezes. The touchpad doesn't work. I have never had luck with HP but I was convinced to try this one. HP is not a good laptop.
No, I would not recommend this to a friendGreat security?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My credit card information was stolen ? This item was the fruits of thrift!
I would recommend this to a friend