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Customer Ratings & Reviews

Your price for this item is $168.99
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The comparable value price is $829.99

Customer reviews

Rating 4.5 out of 5 stars with 1350 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Pavilion x360's touchscreen, ease of use, and performance. Many appreciate its lightweight design and compact size, finding it to be a good value for the price. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned that the fan can be noisy at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,350 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t get this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold a charge for that long, like at 100% it will die in 1 hour if not in power savings mode.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SLOW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow loading, page will close before it loads. Not happy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting the way I received the package, I can say surly that the box was opened, And the battery life disappointed me, will return it,not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cursor problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cursor jumps around the screen while I am typing which results in previously entered text being deleted or simply no text showing up because the cursor isn't even on the page I was working on. I've followed the recommendations on HP's website for correcting this problem and it did not help. This is extremely annoying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop made a whirring sound and became very hot after only being on for one minute.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Dead Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is dead now, not turning on again after two day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Specs Lie!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs do definitely say backlit and it is for about 30s after you take your hand off keyboard. And speaking of the keyboard it is very hard to see unless you are in ideal lighting to suit the computer! If you can't type you can't compute!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item. HATE the misrepresentation from your sales person stating (as my business partner can attest) that the 10% rebate from opening a BB visa can be used to offset the current balance of my laptop purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Touchpad didn't work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted HP. The tech guy was good, went though a lot to try and fix the issue but finally said it was a hardware issue and I would need to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow slow laptop . Major performance issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter The laptop hangs so often and she is just doing basic school work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took so long to power on, device only worked for a day then didnt turn on again, i bought it new. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of trash. Do not buy this laptop. Keys started to fall off the first week of owning it. Crashes constantly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sales Rep tried to warn me and I didn’t listen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. Slow, keypad is sensitive, and typing is impossible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touchpad issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad behaving abnormally just after 3 days of use, the finger gestures doesn't work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for office work, school notes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love working with this laptop: great UI, compatible with touchscreen pens, fun to write notes on. Only thing is that battery is a little short, have to charge at the end of every day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some keyboard buttons don’t work, sending it back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died before I could even finish setting it up. Do not buy!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 2 out of 5 stars

    Owned computer for 3 years now as a college studen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheats quickly, dies quickly as well and the display has recently been getting messed up out of nowhere. When I open it it thinks it’s in iPad mode when it’s not so I have to completely flip it to iPad mode and then turn back over normally to fix it. It’s a hassle to have to do this at school everyday. I regret buying this computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 4 out of 5 stars

    HP Pavillion Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was a good value and the size we were looking for. It functioned as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a very nice laptop. I gets the job done just fine. Although, it can be a little slow at times to load things and I believe that is because of what I am using it for but its still quick in the end. Don't get me wrong, it is an amazing laptop and I would definitely recommend.

    I would recommend this to a friend