Customer Ratings & Reviews
- Model:
- 14-ek0033dx
- SKU:
- 6502180
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Pavilion x360's touchscreen, ease of use, and performance. Many appreciate its lightweight design and compact size, finding it to be a good value for the price. However, some users have noted concerns regarding battery life and occasional overheating. A few also mentioned that the fan can be noisy at times.
This summary was generated by AI based on customer reviews.
Great computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, small and compact, great screen clarity, great sales price. Very happy with this computer.
I would recommend this to a friend- Cons mentioned:Battery life
Bad battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery won’t last but a few hours. Very dissatisfied
No, I would not recommend this to a friend - Pros mentioned:Performance
High Quality Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine delivers as promised with speed and quality performance.
I would recommend this to a friend gray ghost
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still getting to know the new computer and being over seventy it takes longer.
I would recommend this to a friendNo title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went very well. The seles & tech people were EXCELLANT!!! TKS Denny
I would recommend this to a friendGreat deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Found this $200 cheaper at Best Buy! My son loves it!
I would recommend this to a friendOwner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered ahead of time. Staff answered questions we asked
I would recommend this to a friendRigo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price this is my third HP laptop
I would recommend this to a friend- Cons mentioned:Battery life
Battery lasts less than 3 hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this laptop today and and charged it 100% and it took me an hour to set up the device and it went to 65% and the rest 2 hours i browsed the web and used Microsoft word and it went from 65% to 5%
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I'm sorry to hear that you've had a less than stellar experience thus far. I can imagine how frustrating it must be to feel like the battery life doesn't last as long as you had expected. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Battery and Adapter Issues" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
- Cons mentioned:Battery life
Bad battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer broke in 2 weeks, suddenly stop charging and turning on, geek squad told us it was a battery malfunction
No, I would not recommend this to a friend