Customer Ratings & Reviews

This is a great printer, you can print photos from a smartphone anywhere.

I have to say, i needed a small portable printer for work and this was perfect!

Had earlier version photosmart and this is a nice upgrade

the depth of the color is amazing. much better than my other hp printer.

So far has done as expected. No problems or concerns.

So far so good. Still trying to learn how to use everything

THIS IS A VERY GOOD PRINTER, FOR SOME ONE IN SMALL BUSINESS, AND PERSONAL USES!

like the ease in removing jammed papers; many options available on touchscreen

My previous printer died in mid project on me so I had to grab a printer fast and finish up. That meant I had no time to research and had to go with the recommendation of the Best Buy employee I dealt with. He did not hesitate after I told him my needs and wants to head right for this printer. I have always used Epson printers in the past but was tired of the crazy ink prices and short lived cartridges so when the guy showed me the HP printer I decided to give it a try. I have always heard good things about HP and their ink is cheaper and is supposed to last longer. The price was reasonable so I took the plunge. I haven't had it very long at this point but it did an outstanding job finishing up my project. The pages printed on the HP are much better quality than the ones from my previous Epson. Much crisper and cleaner text and images. It also appears it does a better job matching the color from the monitor. It is also very fast as the guy said which is another bonus. I don't usually print photos on photo paper but it came with a small pack of 4X6 sheets so I tried it and WOW does it print photos in amazing color and clarity. I printed one out that I already had a 4X6 from a photo store and you can't tell the difference. I am very impressed and it prints the photo very fast. A 4X6 prints in about 20 seconds. I haven't tried the scan function yet but I will in time. I imagine it will work as it should. This printer will actually print wirelessly but I hooked it up via a USB cable. I prefer hardwired printers but it can be hooked up wirelessly if that is your preference. My one gripe is this was a PAIN to setup and I am a very knowledgeable and tech savvy user. The setup directions are just one sheet with a few pictures. Basically unwrap it then follow the steps on the printer's little LCD screen. Part of the setup is done that way then you have to insert the CD and go from there to install driver's and software onto your computer. Just a poor way of doing it IMO. I had an awful time, an AWFUL time, getting the printer to recognize the ink as well. You MUST use the special ink they give you for setup and it took me a good 20 minutes to get the printer to recognize it. It better not be like this at every ink change or it is going back. I would properly install the ink, close the lid as directed, and it would give me an error saying no ink detected. I actually had to power down mid setup for it to finally see the ink. You will also find that during setup you are bombarded with attempts to sign you up for a myriad of HP software and internet accounts. I hate it when companies do that personally. Makes me want to return the item when it happens. Overall I am happy with the printer. It prints very nice quality items and it does so at a good speed. So far based on how much I printed and where the ink levels show it appears it is economical with ink too which is nice. At least it is only $40 to replace the ink on this HP vs $70 on my Epson so that will help. I hope this lengthy review will help. I do recommend the printer just be aware setup is kind of a pain.

i glad i updated my printer it has nice features.Nice

This is a great wireless printer recommended buy local Best Buy employee

This has worked well and it is faster than expected.

nice printer. quiet, fast and easy to use. haven't used it for pictures yet.

Overall a good printer, I would recommend it to a friend.

Great to just put the printer in a out off the way....

Brand new to me, so far I love it. It has nice resolution, nice looking too.

I wish it were a little cheaper. Other than that, I have no complaints.

I haven't had to buy ink yet but so far no complaints.

Great printer for low volume document and photo printing.

Second one we've purchased. First one got a label stuck to the roller.