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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1580 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,580 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP-Smart Tank 5101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, ink lasts for 2 years, prints are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. It prints quickly and clearly. It was easy to set up. My only issue is that it doesn’t have 2-sided printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great printer. Prints fast. Nice small printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP/Smart tank

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works awesome and prints out the color prefect on the paper

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use and sync with my new laptop Also cost of refill should be much cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love my printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the functionality of this printer. It was easy to set up. on the bigger side than my usual printers, but that okay with me. The ease of filling the ink tanks is very easy. My only con is the ink bottles are not refillable. I would buy the printer again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer at a Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an economical and cost saving addition to my home office. The refillable ink tanks are a real money saver. The print quality is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Honest review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It does not have 3 years of ink included. My ink lasted for 6 months. I did use it heavily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Printer works, install doesn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great -- the installation process has yet to work. The app won't complete installation, and calls to tech support have been ineffective. And insult to injury, I paid extra for additional tech support, but we're still not installed. I kept the printer anyway because it works as advertised and is a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I like the. Ink bottles instead of cartrigy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow but works with no problems so far. Would recomend for a inexpensive option. Ink lasts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quantity is good, it Works well, it was easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Smart Tank Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a different printer, was given credit for it and then purchased this HP Smart Tank 5101. I am very happy with it, it is very easy to put the ink in, was easy to hook up and does a great job of printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What a pain!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a pain! Never had so much trouble setting up a printer in my life. On the phone with Best Buy for an hour. Then had to have Geek Squad come out. Yes, it was user error, BUT I felt the directions were not nearly as clear as with other printers I have had. ALSO, nobody at Best Buy when I bought it in Tucson, AZ told me that here in AZ the ink tanks tend to dry up if something isn't printed every week and they cannot be repaired and then you have to buy a whole new printer. Instead, I should have purchased a laser printer. No one told me that when I was buying the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a replacement printer and after careful analysis of various available printers. this one suited our needs. Operation and set up was not too complicated and once achieved the operation and use were flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Smart Tank 5101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up easy. found WiFi with no problems. prints beautifully. only problem was that you need to manually turn over printer to print 2 sided document

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this printer for a few weeks and so far it’s been great. I’ve used it to print from my phone and from my laptop and I’ve also used it as a copier. It is a little slow, but it works for my needs. Setup was relatively easy especially considering I am not technologically savvy in the least. The salesperson told me the ink was included—and it was—but I thought it was already installed IN the printer. Filling the ink from the bottles that were included in the box was easy following the step-by-step instructions. I also didn’t realize I would have to install the printer drivers (I didn’t even know what a printer driver was), but again it was easy due to the instructions. Overall this seems to be a good printer for me and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Jim

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased numerous home printers over the years and have had several very good ones, but none that were remotely comparable to this one, especially at its price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up - Good Value - Slower Printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness! I am done with my “Brother” color laser printer. For the cost of toner, I bought an HP-smart tank, Canon Mega Tank, and Epson Eco tank. The inkjet is slower, however, now I am free to explore with color. To compare, I can truly see how “Brother” was ripping me off. Brother would stop printing, reporting low toner levels. I knew better. FYI - Don't print photos, just colored reports, plamphlets.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good But expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Excellent Printer, 5G. I got it to replace less expensive HP printers. they did not work well, because they did not sync with my 5G router.

    I would recommend this to a friend