Customer Ratings & Reviews

Best purchase for my home office!! I work 100% from home and I’m a doctoral student. Thank goodness for the free ink for 2 years. Don’t hesitate to but one. I bought (2). One for myself amd one for my daughter earning her masters degree.

Believe product to be superb in service. However, first attempt to use after tech installed and left noted system offline. Still awaiting follow up service.

Great upgrade from ink jet. Easy to set up. Works great. If you do a lot of copying or scanning consider the model with a paper feed.

pretty easy to set up and I need that -- I'm old and not too good at techie stuff

I just bought it. Not used that much. Timre will tell how good it is.

So quick to set up and I don’t think I will ever go back to purchasing printers that use cartridges again. Tanks are easy to fill with ink and monitor its contents.

Queen is always amazing helping out anytime i go to the Best Buy Homewood. She is very knowledgeable and attentive and really knows what she is doing. If i had a business i would hire her on the spot because I know she makes the customer interactions spectacular and efficient

This is tough. Part of the problem may be on me, running an older system and not reading carefully, but the experience was not good. I trust HP, having one of their monitors and a computer, HP-110. 8-9 years old, survived a lighting surge(except the ethernet port) but it ran Windows 8. The printer box appeared to support this, but it did not. Finally updated, worked over the course of 2 days to get it to print, and finally found a configuration that worked. Quality is fine, but the printer and now my computer are slower than they use to be(old printer was an Epson). Customer support basically unhelpful FAQ's. Again, my old system and ways did not work smoothly with this printer. If you're running Windows 10 or 11, you shouldn't have my experience, but the days of PNP and OOBE seem to have passed.

Enjoying the printer. High quality for the value. I would prefer little faster printing.

An excellent home printer: prints quickly, quietly, and with high quality!

It was necessary to install the printheads and the instructions were not clear. Once that was accomplished things went smoothly. Filling the tanks is easy. Printing is very sharp and I love not having to buy and fuss with cartridges. Worth the extra money.

I was so tired of buying ink for my Epson ($50 and it only lasts about 25 pages) that i finally gave up and got this printer that comes with ink, and is good for 2000 pages! HP rep was on site and he was a big help.

Easy to use, prints well, doesn’t take up too much space

Easy to install and high quality printouts. I also like the fact that the inks are relatively cheaper compared to other models and/or other brands.

I gave only 3 stars because for some reason my WiFi router which I got brand new the latest one through Optium the printer will not connect to it so I had to get a Ethernet cord to hook it up to my apple computer, and it wasn’t as easy to set up the directions really didn’t explain it enough

Solid Printer setup was a bit of a challenge. Got through it .. might have been me. Quality is very good.

Everything about the Best Buy in Daytona, Florida has been amazing so far my personal experience with Best Buy back home in Martinsburg, West Virginia could not stand up to the service and the professionalism that I’ve gotten at the Best Buy Daytona‼️

I am 1000% satisfied with this purchase. Phenomenal printer. Five stars. Would recommend.

Great printer easy to set up and use, can refill ink easy

I like the printer works great for what I need set up and everything was perfect only had one problem was with the free ink setup