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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1584 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,584 reviews
  • Rated 3 out of 5 stars

    Thanx but no thanx

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried very hard to set this printer up. Yet I was unable to. I don’t understand why it would not setup. After two days of trying and talking to a technician the printer still didn’t work. So I took this problem printer back and got a different brand printer that worked awesome. Thanx for the opportunity yet This printer is nor in my fav category. Again, thanx for letting me try.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless installation was a bit tricky. Had to factory reset the printer. Once done, I was all set. Can print wirelessly from any device and works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless connection failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless connection keep disconnecting. Wish it was easier to connect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old printer was not working so we got this. Printing is great. The only issue i had was it was not easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a new printer. Anxious to print more photos. Had an HP photosmart before! Time will tell if the new ink system is better. I don’t know yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GoodEnough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different from other printer, how I’m seated I must stand to view buttons. Prior printer the buttons were on the face rather than the top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Smart Tank 5101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok ... wifi connection is slow, will use a hard wired connection that I kept from an no longer supported HP printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, I only hope they will later add a printer with a bottom paper feed. I like that you have an option either tank or the electronic ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little confusing to set up. With the help of a family member and 2 hours later, the printer was up and running!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality you can use for small office if you have one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Connectivity Issues & Malfunctions Often

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned it for a few months and I have constant issues with wifi connectivity and oftentimes the printer malfunctions when attempting to shut it off...blinking constantly and forcing me to have to turn it on and off by unplugging it completely. These have been occurring since the initial setup when the printer first arrived.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but steady printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer takes a while to start printing but it's not too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer!!!! It has everything I want and more. I especially love how it uses liquid ink and not the standard printer cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least i know how much ink i have that's the winning feature for sure. Thanks shaquil o neals

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this printer. After 5 months it did not work for me. I now have to go back to find another printer. I was also frustrated when operating it. It is not worth the money or problems. If I could give it 0 stars, I would.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Decent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid printer, not for high volume not sure yet on cost per page

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to smart tank haven’t been impressed print quality on photos are terrible and the last time I filled ink it has had an error on the printhead I have replaced the printhead and contacted hp still doesn’t work so now I have replaced with the hp envy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    DID NOT LIKE WAITING 2 HOURS FOR A PRINTOUT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WIRED THE PRINTER TO MY HP LAPTOP. EVERY TIME I WANTED TO PRINT IT WAS A DISASTER. I SENT 3/4 OF A SHEET TO PRINT AND IT FINALLY PRINTED IT 2 HOURS LATER. I GAVE IT TO MY KIDS AND BOUGHT A EPSON. I NOW GET A PRINTOUT IN A SHORT TIME AS SOON AS THE PRINTER INISALISE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but wish I had chosen one with larger display and scan paper feeder

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good & cheaper but having few problems. As it doesn't work with double sided printing so usage of printing paper is more.

    I would recommend this to a friend