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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1584 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,584 reviews
  • Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PNice printer, works good in tank is handy Would buy one again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints the printer gets the job done. The app is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves me lot of time the scanner feature is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but I struggled putting in the ink cartridges. The directions were a little hard to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good enough for basic printing. And also color tanks visibility is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer 8 out of 10!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, works fairly well but does take a long time to print color copies.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and switch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to give it a one star because Best Buy sent me the wrong one. Tried to send me model with two years of printing ink and telling me it’s OK. It’s not OK.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We print a lot of papers and this printer is helpful to cut cost on ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design. Really really love that I will not have to change any ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I've made in a long time. Thank you to Best Buy's knowledgeable staff and the advice they gave me to aid me in my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer and no more cartridges. Has all the features i need. Very easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product and would love to recommend this to anyone in need of a new printer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LOUSY CUSTOMER SERVICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this as the geek squad team that was supposed to come out and hook it up to the internet, cancelled the appointment twice and never rescheduled.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, slower than i expected, but no concerns so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms Knight Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not sure it’s true that the ink will last for 2 yrs so I’m not going to say I’m happy yet. I have no guarantee that what the product claims is true. I would like to know if it doesn’t last for 2 years where do l purchase the ink?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it is very easy to set up.everyone is very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older printer. The only drawback is a lack of how exactly to use. example would be what steps to take to print or scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a great option if you want to print a double s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually wound up returning this printer since it is not a great option if you want to print double sided

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice quality printer. We did have difficulty setting this up, but admittedly, I am not computer savvy. I am satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were awesome and solved all the technical issues with our purchase then went beyond to solve other technical issues within our home

    I would recommend this to a friend