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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1583 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,583 reviews
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my choice the printer works wonderfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good works well no problems, with instillation, liked the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a techy person at all, and found this pretty easy to use. That was very important to me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so much better than my small ink jet HP I do not have to replace ink as often in this printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still pretty new but so far, so good. I have high hopes the ink will last as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer happy with it so far had one before and it just got old

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT TOO SMART TANK

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is temperamental! It is inconsistent. We have to unplug and reset it all too often to get it to print

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart application has good behavior.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Hope printer performance continues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP app is cumbersome. Printer jams consistently even after changing paper using new ream. Hard to connect for multiple systems and if you change your router you are in trouble. Unreliable and can't be counted on to work reliably.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely trash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another HP Smart anything. They're complete trash. Every single time I try to print, it's 20 minutes of screwing with connectivity, trying to get it to read the printer, and it'll show up on mye screen, but it won't allow me to print anything. And it's back and forth, back and forth, in and out of different screens, screwing with it, trying to get it to print. Absolute trash HP, you are garbage. Stay away from this printer and anything HP Smart

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mj’s hp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is sharp and color is sharp and detailed. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service customer friendly .Very happy and satisfied with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome works well value for money happy to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printing quality. Efficient inks. Easy to install and use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor printer choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes too much noise, goes off-line frequently and no longer connects to my new WiFi with Verizon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer! We have had no problems with it. Easy to use right out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very complete printer, it fascinates me. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oliver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simple Fix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble setting it up. Call to Best Buy - no help over the phone - wanted me to send it back for a replacement - made appointment with Geek Squad instead and it was a simple fix.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One time all of the buttons on the control panel were flashing and I had to google what to do with this issue. We hadn’t printed very many pages at this time. There were a couple of other times it had issues printing.

    No, I would not recommend this to a friend