Customer Ratings & Reviews

excellent printer for the price, and the ink refill process is so simple.

I had to return this item as the GEEK agent was unable to set it up. I think a different agent would have set it up successfully. I preferred this HP printer over the Epson one that I purchased

After reading all instructions and noticing what to do with certain colored plastic bits, I was able to set up the printer and fill the ink chambers. It seems to be working well!

The HP printer "Smart Tank 5101" has the flexibility to handle a number of capabilities and I can't wait to try all of them. The ink handled in each bottle should be less expensive than the older method of black/color cartridges. Overall, a good purchase for my needs.

So far so good! Prints really neat, someone times it prints an empty page but it's not a big deal. There was a noise the first day I set it up but it resolved after resetting it. All good and no issues so far.

Easy set up. Bought for school. Hopefully the ink lasts

Great quality printer that's convenient and simple to use.

This barely does the job. It has several flaws. The power cord fits VERY LOOSELY into the machine, so you have to be very careful not to bump it or it disconnects. If I leave it on so it's available for printing anytime, it freezes and the fix is to unplug it from the outlet. It has, at times, printed only the last page of a multiple page job. Since it's an ink jet printer, I'm not real hopeful about how long the ink will last. On the plus side, it has pretty good color prints. Easy set up and the price was okay.

Very good quality on prints, I've never had a wireless, so it took a day or 2 for me to get it figured out. I love it now that I know how to use it!

I have always been a fan of HP products and printer is great,

Perfect printer for someone who wants to save money and time. I love how easy it was to set up. I love how lich il they supply you with and i love the ability to pront a ton without having to constantly worry about how lich ink i have lettover. I wosh they added a multi feed copy feature to the base models, but what can ya do. Definitely worth the buy though.

Print quality is great. Only issue was how long it took to set it up. Regardless it’s a great product especially if it’s on sale.

Great printer to use once set up.great quality. Please do yourself a favor before you start to install by updating the software in your computer. I have a Chromebook that was only 3 months old and it required an update before I could install the printer.very frustrating considering a simple fix.

Super easy to set up and the quality of prints is great.

This printer is absolutely horrible. Print jobs are sent and about 80% of the time the printer freezes up and the only way to fix the problem is to unplug it, let it reboot, and then try again-sometimes multiple yimes. When sending a print job through the app, it takes forever for the connection to be made, and you are left on the printer app screen unable to do anything else on your phone/computer until the job has been sent. Trying to print a JPEG? You better make sure that you set aside a substantial amount of time. Literally took over an hour to print five black and white screenshots. Simply not worth the time, energy, and frustration. It takes to get even the simplest of print jobs completed. Would give it zero stars if I could. The amount of time I have wasted trying to get things printed is absolutely infuriating.

I have a VPN and didn’t know before I bought this that it wouldn’t work wirelessly with the VPN. After several hours of online tech support from Best Buy and my VPN provider , I had to pay an extra $100 for a Geek Squad rep to come to my home. She was fantastic and took care of everything to get the printer to work - but only with a wire connection with the VPN. If I want it as wireless I have to briefly disengage the VPN. This is an inconvenience, but so far a minor one, since it is important for me to have the VPN protection.

Seems to work good so far. I would recommend it to people

So far so good. I am pleasantly pleased. Works great for home use.

It works great. little noisy when it is getting ready to print. Easy to add ink. Had short time printed a lot and ink has gone down very little. Print looks great.

Easy install, print quality excellent, noise factor low.