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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,562 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, prints well, doesn’t take up too much space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    new printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy to set up and I need that -- I'm old and not too good at techie stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Queen for being awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Queen is always amazing helping out anytime i go to the Best Buy Homewood. She is very knowledgeable and attentive and really knows what she is doing. If i had a business i would hire her on the spot because I know she makes the customer interactions spectacular and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP inkjet printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it. Not used that much. Timre will tell how good it is.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good purchase decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quick to set up and I don’t think I will ever go back to purchasing printers that use cartridges again. Tanks are easy to fill with ink and monitor its contents.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Home office printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent home printer: prints quickly, quietly, and with high quality!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sissy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave only 3 stars because for some reason my WiFi router which I got brand new the latest one through Optium the printer will not connect to it so I had to get a Ethernet cord to hook it up to my apple computer, and it wasn’t as easy to set up the directions really didn’t explain it enough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not for older systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tough. Part of the problem may be on me, running an older system and not reading carefully, but the experience was not good. I trust HP, having one of their monitors and a computer, HP-110. 8-9 years old, survived a lighting surge(except the ethernet port) but it ran Windows 8. The printer box appeared to support this, but it did not. Finally updated, worked over the course of 2 days to get it to print, and finally found a configuration that worked. Quality is fine, but the printer and now my computer are slower than they use to be(old printer was an Epson). Customer support basically unhelpful FAQ's. Again, my old system and ways did not work smoothly with this printer. If you're running Windows 10 or 11, you shouldn't have my experience, but the days of PNP and OOBE seem to have passed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 1000% satisfied with this purchase. Phenomenal printer. Five stars. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the printer. High quality for the value. I would prefer little faster printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was necessary to install the printheads and the instructions were not clear. Once that was accomplished things went smoothly. Filling the tanks is easy. Printing is very sharp and I love not having to buy and fuss with cartridges. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” Samsung TV and a color printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Best Buy in Daytona, Florida has been amazing so far my personal experience with Best Buy back home in Martinsburg, West Virginia could not stand up to the service and the professionalism that I’ve gotten at the Best Buy Daytona‼️

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My new HP Smart Tank 5101 printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and high quality printouts. I also like the fact that the inks are relatively cheaper compared to other models and/or other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer for school and small business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my daughter's school and bussiness. It works like a charm, color nice and vivid. 2 years Ink included is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so tired of buying ink for my Epson ($50 and it only lasts about 25 pages) that i finally gave up and got this printer that comes with ink, and is good for 2000 pages! HP rep was on site and he was a big help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer easy to set up and use, can refill ink easy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Printer setup was a bit of a challenge. Got through it .. might have been me. Quality is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer. The only problem is set up. We have poor internet service and it made it difficult to set up the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great, so far. It was easy to get to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and price and extra color cartridges

    I would recommend this to a friend