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Customer Ratings & Reviews

$189.89
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Comp. Value: $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1563 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,563 reviews
  • Rated 4 out of 5 stars

    Great little printer for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer for the money. Ink tank technology is great. Wish the paper tray had more capacity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution ink leaks. I moved across town after filling the printer with ink, wasn't good. Black ink everywhere. Also make sure your wireless router broadcasts at 2.7kHz because it won't connect otherwise. Returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough to set up! Bafflingly rejects my WIFI no matter what I do. Currently using it with USB cord…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not smart enough printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to set up computer to printer but finally success. after only using a couple of times, times printed printed too high on the screen,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    turns off too much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We just got it set up. The only thing i find disturbing is that it wants to turn itself off all time if your not continually printing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time with a tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to go with a tank printer when I realized how much I was spending on ink subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it enough to make fair determination .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really all in one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yiu can not scan to an email or save to a USB. Every time I want to print something I have to go make sure the printer is on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will drop the ip address and it doesn't automatically print both sides of te page

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper tray isn't a tray where the paper is stored. It is positioned outside of the printer, so when loaded the paper is visible. It rests on its edge alongside and over the top of the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lesson Learned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 is the dumbest printer I've ever encountered. Geek Squad came out to my house to solve the first problem: I couldn't print. They told me to unplug the printer and plug it back in. Goodbye $99.00. (Please note: The Geek Squad technicians were kind and professional. and generous with their time.) My current problems are printing downloaded documents and enlarging. I've gone in circles with this one. Funny thing, a BB salesperson selected this printer JUST FOR ME. Lesson learned: Check printer reviews thoroughly before you buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I really love this printer. works great with all my devices. Im a brothers printer gal. i was unsure of getting a HP because in the past they were not user friendly but i stand corrected with this one. Now i wish i had gotten the all in one with the fax

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time with ink refills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had long enough to really give this Five star rating.’ Have been using for printing from computer mainly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp smart tank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp smart tank is a good invertion for my job because is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more cartridges!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what a printer does and nicely. The only draw back is 10 by 14 paper on scan is not an option. Really like the two year ink bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, relativity easy set up. Does not automatically print double-sided. Tragic.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP COPIER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the copier several times. I like it very much. I love the liquid ink....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dry cartridges

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vot so sick of trying to keep expensive cartridges from dryinc up on ke ir never hsving thebprinter ready to go. No i just fill up the tsnksnand it waits in me. I absolutely love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy transition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, but why “advertising” buttons at bottom corner of screen frame?!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless connection failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless connection keep disconnecting. Wish it was easier to connect.

    No, I would not recommend this to a friend