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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1516 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,516 reviews
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Buy a different model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because the refillable ink was quite easy. That would be a good idea, i was told it had dual Wi-Fi, but it does not. so it prints slow. I have 5G, but this printer does not print fast have problems with Wi-Fi when it was hooked up printed slow . the worst problem I had was jammed up three times . The paper and there’s no way to get it out easily. You can’t pull up from the front you have to flip the printer, unplug it turn it upside down and try to pull a full sheet of paper out of the bottom of it . extremely difficult never had a printer. It was so difficult to remove a jam. I am returning it to buy a different model. Do your research, I didn’t do enough!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well - not sure on the ink usage yet - need to look at settings to see if I can adjust

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great! The ink last forever the prints come out fabulous I have absolutely no regrets and purchasing this printer. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big reveiw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It was just what I needed. Will continue to shop there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for everyday use! The ink lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Saves money on overpriced ink cartridges. Great Great Great...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Smart tank printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far so good, hard to tell as we have only had it a few weeks and the main purpose we bought it for was for the ink to last longer than cartridges. It is supposed to last up to a years, so we will see then!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer I’ve ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is absolutely horrible. Print jobs are sent and about 80% of the time the printer freezes up and the only way to fix the problem is to unplug it, let it reboot, and then try again-sometimes multiple yimes. When sending a print job through the app, it takes forever for the connection to be made, and you are left on the printer app screen unable to do anything else on your phone/computer until the job has been sent. Trying to print a JPEG? You better make sure that you set aside a substantial amount of time. Literally took over an hour to print five black and white screenshots. Simply not worth the time, energy, and frustration. It takes to get even the simplest of print jobs completed. Would give it zero stars if I could. The amount of time I have wasted trying to get things printed is absolutely infuriating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this printer. Easy to use! The Bluetooth printing works from anywhere in my large home.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    GOOD DEAL!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set-up, printing is a little slow, but for the price it is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Nice little unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little printer. I don't print much, but my printers never seem to last more than a year or so. This one was easy to set up and get started. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Space-saving design, no-mess ink refills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, no-spill liquid refills...hope to save a bunch in ink cartridges over the next few years!! I don't give it 5 stars since I just bought it less than a month ago so can't rate the long-term performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has a various print quality options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer, nice model. The only bad think is that it need a connection of 2hzd, it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent printer but a little difficult to set up & connect to WIFI. Customer support via phone did the trick - very helpful, stayed with me during installation.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All in One

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, copier, and scanner. Exactly what I needed for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printing and easy-to-use and set-up. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Print Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good. I needed Geek Squad help getting it and my computer to communicate but it probably wouldn't be a problem for someone more tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up. The image quality is bright and clear. I was able to easily connect my phone to the app and print directly from my cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP smart tank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer! Easy set up, prints clearly and quietly.

    I would recommend this to a friend