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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1510 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,510 reviews
  • Rated 5 out of 5 stars

    Good printer for school and small business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer for my daughter's school and bussiness. It works like a charm, color nice and vivid. 2 years Ink included is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and you can print directly from your phone! Huge help!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good enough for most things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions weren't the best, but the device works very well once that was done. Refills are easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is doing everything that Ive expected so far! Nice sharp print. I just finished a group of Birthday card & was pleased with the color & sharp print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New/different ink tanks. Excellent quality and reasonably priced. You will like this copier.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplest setup pf any printer i have ever had and i was kinda cautious at first with the ink but it filled easy with no mess would definitely recomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kristin Zink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & print wirelessly!! Love it. Definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so easy to use and so convenient i highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works very well. I’m very satisfied.I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Queen for being awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Queen is always amazing helping out anytime i go to the Best Buy Homewood. She is very knowledgeable and attentive and really knows what she is doing. If i had a business i would hire her on the spot because I know she makes the customer interactions spectacular and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To slow and not enough paper can be loaded. Ink seems to go far.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer and the price was well within my budget. The process for setting it up and connecting it to my computer was not difficult and the print quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was necessary to install the printheads and the instructions were not clear. Once that was accomplished things went smoothly. Filling the tanks is easy. Printing is very sharp and I love not having to buy and fuss with cartridges. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this if you hate constantly buying ink !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer! I've had it for over a year and still haven't needed to refill the ink tank! LOVE not having to buy ink cartridges every few months! GET THIS PRINTER

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Highly recommend this over traditional printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better deal than the old cartridge types. Ink should last a long time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having the hardest time getting this to work. I have 4 HP printers and plotters. and wanted to stay with Hp so not to have any problems. Like one corrupting or conflicting another. If you find any problems setting this up. Do not use a surge protector. As soon as I unplugged it from a surge protector and plugged it directly into the wall. It all worked great. And don’t forget to share within wifi. So your phone or tablets can work too. But a really big Thank you to Hector from HP Support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and does the job but seems to disconnect a lot and I have to go through the process of reconnecting it but it does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer. The only problem is set up. We have poor internet service and it made it difficult to set up the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” Samsung TV and a color printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Best Buy in Daytona, Florida has been amazing so far my personal experience with Best Buy back home in Martinsburg, West Virginia could not stand up to the service and the professionalism that I’ve gotten at the Best Buy Daytona‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer provides everything we wanted at a great price. Having the ink tanks saves on ink expense and being wifi enabled provides more flexibility.

    I would recommend this to a friend