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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1526 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,526 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical to buy this printer. The salesman was very helpful in explaining how to put the ink in etc. I absolutely love this printer, the best one I've had so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up and use.....tech support was very helpful but still have problems using printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart tank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is better than expected so far !!! time will tell but at this point i'm happy with my purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, another job well done. I came and stated what I was looking for, and the attendant picked out what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is okay. It looks good in and out. It also a great deal because comes with ink thats good for 2 yrs and you just have to refill but the only thing i dont like is how slow it prints.. sometimes blank paper comes out when i print something.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cool printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works pretty good. Wireless printing is awesome I don’t have to hook it up with a cord.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer for the price Harder to connect than I expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst experience ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly one of the most memorable printer purchases I've ever made—unfortunately, for all the wrong reasons. The printer gave up after just two months. I reached out to Best Buy and the Geek Squad, only to find myself caught in a cycle of calls, upsells (including a membership that cost more than the printer itself), and ultimately, no resolution. I was even told I could take it to any store for a replacement—spoiler alert: that didn’t go as promised either. At this point, it's not hard to see why Best Buy is finding it tough to stay competitive in today’s market.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Help with setup printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to thank Greek squad for setting up wireless printer. Couldn’t have setup myself. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5101 below $200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price. Good opportunity to move away from print cartridge use. Good for moderate daily or weekly use. Good quality scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great copier.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I am happy with it. I havent tried the ID copy yet but am anxious to as i keep copies of what i have in my wallet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tankless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time going with a tankless printer and it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Need improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, but need software management improve

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank 5109

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have my son and daughter come to help me set it up,I am not to smart about things,LOL. But I love having it !!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for our printer. Love that it comes with 2 free years ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, I do anything I want to do it good and I love the esthetic style of it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment on such a great product ,doesn’t take much space in your office, picture quality is great,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection issues when trying to print using MacBook.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Printer Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but slow per page printing. But hey! I’m retired. Who needs fast speeds?

    I would recommend this to a friend