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$259.89

Customer reviews

Rating 4.3 out of 5 stars with 1643 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,643 reviews
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is real nice, especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Received and began setting up the printer but have not had time to fill the ink or turn on the WiFi connection. The printer looks pristine and once I got the packing stuff out, seemed to be in great condition. I believe this will have been a good buy once I start using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great printer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. It works as it should and I am happy with my purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smart Tank 1501 failed after 5 print jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased SmartTank 1501 in June and after using it not more than 5 times to print, the unit stopped responding. Attempts to print gave errors that printer was busy and power button was flashing dimmed white. Spent over an hour with Tech Support went through factory resets, power cycling router, using different devices to try and print and using different HP apps. The Tech Support Rep was attempting to find cause in everything else except the faulty unit itself. Even tried to tell me to contact my internet service provider. End result is that I have to send back the unit for them to discard, then once they receive defective unit, a replacement will be sent to me. Used the printer for a month and printed 5 times; now I have to wait a month for a replacement leaving me with no printer. Poor product quality and poor customer service. Will never purchase another HP product again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. Geek squad came and set it up. All fine. So far very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scanning was HORRIBLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality was good. Scanning quality was HORRIBLE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely a good investment and easy to put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality no mess and love that I can just refill the ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my siblings that are in college, works great so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fingers crossed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I’ve had in a little over a year. The first one wouldn’t print and had trouble connecting to my computer wirelessly. Hope this new one works better!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Printing, Rapid Set Up & Quick Wi-Fi Connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good clear print. Nice looking great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and prints are really nice, no bleeding of ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Works wonderful, and not having to replace cartridges is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Love having ink tanks instead of cartridges!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was very pleased but as soon as the Geek Squad tech left I could not get this printer to work. Very very frustrated and disappointed. I had to go out and buy another less expensive printer that I am now using so I can continue to do my work. the new laptop I purchased from Best Buy requires a wireless printer, which is what I purchased. At this point I cannot use the printer and I still cannot print from new laptop. I am back to using old technology and spent money on something I cannot use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer…. Very easy to install. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, simple, practical and agile. it was worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer & so worth it! Prints great, when I do my stickers! Also the ink lasts forever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy! Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to have a printer that provides in for up to 2 years and provides a quality print and copy.

    I would recommend this to a friend
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