Customer Ratings & Reviews

We print a lot of papers and this printer is helpful to cut cost on ink

Good for the price, slower than i expected, but no concerns so far.

Overall great product and would love to recommend this to anyone in need of a new printer!

Quite possibly one of the most memorable printer purchases I've ever made—unfortunately, for all the wrong reasons. The printer gave up after just two months. I reached out to Best Buy and the Geek Squad, only to find myself caught in a cycle of calls, upsells (including a membership that cost more than the printer itself), and ultimately, no resolution. I was even told I could take it to any store for a replacement—spoiler alert: that didn’t go as promised either. At this point, it's not hard to see why Best Buy is finding it tough to stay competitive in today’s market.

I not sure it’s true that the ink will last for 2 yrs so I’m not going to say I’m happy yet. I have no guarantee that what the product claims is true. I would like to know if it doesn’t last for 2 years where do l purchase the ink?

I like it, it is very easy to set up.everyone is very friendly and helpful

This is a replacement for an older printer. The only drawback is a lack of how exactly to use. example would be what steps to take to print or scan.

It's a nice quality printer. We did have difficulty setting this up, but admittedly, I am not computer savvy. I am satisfied with my purchase

Geek squad were awesome and solved all the technical issues with our purchase then went beyond to solve other technical issues within our home

We actually wound up returning this printer since it is not a great option if you want to print double sided

This is the most worst piece of garbage I’ve ever owned. Absolutely worthless. Won’t consistent sync to Wi-Fi. Always has ‘issues.’ Don’t purchase.

seems like good value. Sales lady was very helpful In-store display was helpful

This has been well worth the investment, and we should by all means save the extra investment now in future in purchases!!

I am very disapointed in this printer as I cannot get the black ink to refill.

Nice printer but it’s slow and I don’t like loading paper at that angle,

Love not having to deal with those stupid cartridges!

The printer is very good quality and to change the ink easily

So far so good. Having some trouble connecting. Have to work on that.

We are set up and happy with this unit. No more expensive cartridges !

I love my new Smart tank inkjet printer. I just wish faxing was included. I don't have to buy ink as much as I did with my Canon printer