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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1810 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,810 reviews
  • Rated 5 out of 5 stars

    Richard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, I only hope they will later add a printer with a bottom paper feed. I like that you have an option either tank or the electronic ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least i know how much ink i have that's the winning feature for sure. Thanks shaquil o neals

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wifi issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have intermittent issues with connecting to wifi

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Double sided printed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double sided printing is not automatic. Not good!! Print one side then turn over manually.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ship goodd item no problem with ship atention fass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have only had it less than a month and have used it for a few print jobs. I love the fact I don’t need to replace ink cartridges anymore. I may update this review after I use it for a few more months.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Decent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid printer, not for high volume not sure yet on cost per page

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer!!!! It has everything I want and more. I especially love how it uses liquid ink and not the standard printer cartridges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but steady printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer takes a while to start printing but it's not too bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely impressed with the performance of this printer, excellent choice for the average print person

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    DID NOT LIKE WAITING 2 HOURS FOR A PRINTOUT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WIRED THE PRINTER TO MY HP LAPTOP. EVERY TIME I WANTED TO PRINT IT WAS A DISASTER. I SENT 3/4 OF A SHEET TO PRINT AND IT FINALLY PRINTED IT 2 HOURS LATER. I GAVE IT TO MY KIDS AND BOUGHT A EPSON. I NOW GET A PRINTOUT IN A SHORT TIME AS SOON AS THE PRINTER INISALISE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have usually bought another brand of printer. But recently bought this HP smart printer and it is fantastic. And knowing the ink supply should last for 2 years is an extra bonus. I am glad I bought this printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unsure printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can fine a way to scan from my computer to printer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lack Auto Both-Side Printing and Concealed Tray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does not support auto both-sided printing, nor does it have a front paper Cassette/concealed paper tray, which is disappointing considering there are other printers available at a lower price point that offer these features. To print on both sides, you need to manually reload the paper when prompted for the second side. However, we experienced frequent paper jams and excessive paper feeding issues during our printing attempts. Not recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp smart tank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp smart tank is a good invertion for my job because is excellent

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the employees that I was looking for a user-friendly printer because I'm not really high-tech. They suggested this one would be great. It's not. It takes 20 minutes to get the printer to properly connect every time I use it. Most of the time I end up using the app from my phone because it's easier, but not easy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but wish I had chosen one with larger display and scan paper feeder

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer but the color quality could be better and it slower than I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the ink bottles. Print outs are slow but good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Constant Connectivity Issues & Malfunctions Often

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only owned it for a few months and I have constant issues with wifi connectivity and oftentimes the printer malfunctions when attempting to shut it off...blinking constantly and forcing me to have to turn it on and off by unplugging it completely. These have been occurring since the initial setup when the printer first arrived.

    No, I would not recommend this to a friend