Customer Ratings & Reviews

Doesn’t have features I use or want in a printer such as double siding printing.

When I got home could not use had to return inside cartridge was jammed!!!! Could not use

not easy to use wifi connection takes forever to setup print quality weak

This printer will not work in any device with less than Windows 10 and will print very slow too.

There is a problem with the mechanical mechanism for taking the paper. Most of the time, it takes two pages to print instead of one.

HORRIBLE PRINTER! it can't even print after less than 1 year of use.

Had to return it after a few weeks. Quit printing readable prints

Terrible printer is ink disaster waiting to happen. Bottle open when filling and it is covered in ink

A lot a problems to get on the app to made this printer to print just one page to calibrate the printer. Really slow to print a page very noisy

VERY VERY SLOOOOOOOOOOWWWWW NIO TRABAJA RAPIDO, TARDA EN PROCESAR LO PEDIDO

Not happy with this product great for work but not for t shirt making can’t hold sublimation ink

No Electrical cord! Sold me model that is not on app setup compatible list. Will have to return printer!

Not the quality I was hoping for. Too high price for what it does. Not a match for me.

The HP Smart Tank printer came very well packaged. I like that it had a handle on the plastic inside the box so it was easy to pull out. The instructions were clear and easy to follow. I was impressed with how easy the ink was to fill - I was worried about it being messy, but not even a drop of ink spilled anywhere. I'm hoping the ink lasts The system to fill the tanks is ingenious. The print heads were also fairly easy to install, although you have to remember to pull down the blue latch once you load them. The setup with the mobile app was straight forward. It never did the alignment properly the first time, and the app did not give an option to redo the alignment, only to say that it was already done. Printing from my cell phone was great. When I went to print from my desktop computer, it would freeze whatever program I was using when I selected the HP Smart Tank printer. I had to download the HP Smart app to my computer. The HP Smart app does have some great features such as printables but I wish you could select any file from one button - rather that having to choose a document button that is separate from a photo button. The print quality is very good for both daily printing and even some color photo printing. I wish the display screen was easier to read or could pivot up - you have to be right over it to read it. Although the copy buttons do light up so you can easily see them. Overall, after getting past a few annoyances, this printer is a great everyday printer to use and has become my main office printer.

Bought this on the advice of a salesperson, has been a problem, faulty ink cartridges

This is a good product, as you would expect from HP, but has by far the most glitchy performance I have experienced in my use of around 5-6 different HP printers in the last 4 years or so. I will keep this review short and point out quickly that if you use the Smart App, the set-up is really easy, though the physical steps required to set the printer out and the filling out the tanks, etc. are a bit time consuming. But that is not unexpected. Without a dedicated feeder and tray, it may not be able handle gargantuan amounts of work and thus maybe a nice addition to only the home, and perhaps not for an office. The print quality is good and you can change the setting according to your liking. HP, in my honest opinion, has been quite consistent with connectivity consistency. But, this one has acted weird with consistent connections, ever since my set-up. After following all the required set-ups and subsequent test prints, it is failing to connect and accept print requests, maybe 3 out of every 5 attempts. After fiddling around with the set, the only thing that has worked, again not always, has been the good-old fashioned reboot attempts. I have two HP printers set up in my home at present. The other one has displayed no such tendencies and has been a smooth operator (ask Sade). But this one is a giant pain and I hesitate to give it a great review because of it. Maybe it’s just this one; I sincerely hope so. I may be able to solve the problem by going all techie but then again not everyone can and someone who just wants a peaceful experience with fairly expensive product should not have to jump through over hurdles to make it work with hiccups. On another note, the screen is just unreadable at times. Sorry, HP. I have been a big fan over the years and I hope this is just a sole exception.

It’s the worse printer that does not print. will return this item

mobile printer never works and not easy to set up !

It would not scan. Xxxxxxxcxxxxxxxxxxxxxx Zzzzzzzzzz

We can’t get it to print. Don’t know why they made it so complicated.