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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1443 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,443 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good enough for most things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup instructions weren't the best, but the device works very well once that was done. Refills are easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this printer! The quality of the print is excellent. The fact that I don’t have to buy cartridges. Every couple of weeks is a plus! I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This printer actually works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, I’ve had several printers and they all have had issues. This one works. I’m shocked. It produces good quality prints of both photos and documents. My primary use is documents in black. The few photos I’ve printed for my daughters school projects have been great.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplest setup pf any printer i have ever had and i was kinda cautious at first with the ink but it filled easy with no mess would definitely recomend

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is doing everything that Ive expected so far! Nice sharp print. I just finished a group of Birthday card & was pleased with the color & sharp print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Highly recommend this over traditional printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better deal than the old cartridge types. Ink should last a long time as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Home office printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent home printer: prints quickly, quietly, and with high quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having the hardest time getting this to work. I have 4 HP printers and plotters. and wanted to stay with Hp so not to have any problems. Like one corrupting or conflicting another. If you find any problems setting this up. Do not use a surge protector. As soon as I unplugged it from a surge protector and plugged it directly into the wall. It all worked great. And don’t forget to share within wifi. So your phone or tablets can work too. But a really big Thank you to Hector from HP Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart … brilliant easy to config … I love go printers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer easy to set up and use, can refill ink easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and price and extra color cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and does the job but seems to disconnect a lot and I have to go through the process of reconnecting it but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer and the price was well within my budget. The process for setting it up and connecting it to my computer was not difficult and the print quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer provides everything we wanted at a great price. Having the ink tanks saves on ink expense and being wifi enabled provides more flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer! Crisp printouts. no messy cords. great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printers are the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, I'm glad Ryan recommended this printer. It's easy to use and the ink is reasonably priced and seems to last a very, very long time. I am not a person that understands computers, etc. very well.....and this printer is great! So much easier to use than a Hp.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP inkjet printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it. Not used that much. Timre will tell how good it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    new printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy to set up and I need that -- I'm old and not too good at techie stuff

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Mr HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer get the job well done. Wireless so I can print anywhere in the home or offices. The set up take little bit time but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Not for older systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tough. Part of the problem may be on me, running an older system and not reading carefully, but the experience was not good. I trust HP, having one of their monitors and a computer, HP-110. 8-9 years old, survived a lighting surge(except the ethernet port) but it ran Windows 8. The printer box appeared to support this, but it did not. Finally updated, worked over the course of 2 days to get it to print, and finally found a configuration that worked. Quality is fine, but the printer and now my computer are slower than they use to be(old printer was an Epson). Customer support basically unhelpful FAQ's. Again, my old system and ways did not work smoothly with this printer. If you're running Windows 10 or 11, you shouldn't have my experience, but the days of PNP and OOBE seem to have passed.

    No, I would not recommend this to a friend