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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1457 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,457 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for school. Fast and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Owner-operator razor's edge painting LLC.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it has two years worth of ink, Also prints very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No More Cartridges

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to use than my previous printer. No more cartridges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Best Buy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very pleased with my new HP Printer. It is extremely dependable and makes my home & office projects so much easier. I would recommend it to others. I am also very grateful to the Best Buy staff member who directed me to this particular HP printer. It made it much easier to navigate the many printers available at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is perfect for our home use. Excellent product, for making copies of important paperwork and copies of pictures etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful color & unbelievable price for the bottles of ink. We never go back to cartridge printers again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    scanner issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason it's not 5 stars, is due to scanner issues. It scans easy enough & looks ok on the screen, but once saved the document information & settings are rearranged. Viewing and printing is all messed up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far… it is an Echo tank like my last one (different brand) that we had issues with. Hopefully this brand will work better and ink not constantly clog up. I’m giving it a 4 star only because I’m skeptical. To be fair we may only print something 2-4 times a month, so it seems we are constantly cleaning heads.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Thumbs up on HP Smart Tank 5101!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works real well and the ink bottles that come with it are so large that it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Pick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good printer. Meets all of my expectations. Does the jobs well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this for my projects. It is used for sublimination projects and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear copy Has nice color. Well worth the Price. I would advise every one to look into this printer. Dose what you need to print.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this printer a few weeks, but it is working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is real nice, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for my purposes (small home office). It’s a little slow but produces a great copy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP smart tank 5101

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good print quality. Love that we can print wirelessly from our laptops as well as our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and it's easy to refill. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase with good advice from staff. Easy to set up and to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smart Tank 1501 failed after 5 print jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased SmartTank 1501 in June and after using it not more than 5 times to print, the unit stopped responding. Attempts to print gave errors that printer was busy and power button was flashing dimmed white. Spent over an hour with Tech Support went through factory resets, power cycling router, using different devices to try and print and using different HP apps. The Tech Support Rep was attempting to find cause in everything else except the faulty unit itself. Even tried to tell me to contact my internet service provider. End result is that I have to send back the unit for them to discard, then once they receive defective unit, a replacement will be sent to me. Used the printer for a month and printed 5 times; now I have to wait a month for a replacement leaving me with no printer. Poor product quality and poor customer service. Will never purchase another HP product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice that I don't have to buy ink cartridges all the time and the print quality is very good.

    I would recommend this to a friend