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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1510 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,510 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer 5101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Very clear and no more ca rtridges!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far the best printer ever I love it and customer service was amazing!!.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great pages are clear and crisp so far like it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is quality product with applicable operations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color printer that does not have a feeder. Ink "tanks" are very easy to load. HP Smart app allows much easier operation. Prints in black & white from the printer itself and/or the HP Smart app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I love the ease to fill the big ink tanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart and easy to install. Just follow the prompts and you will be done after 10 mins.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to hook up to my computer. Tried and tried.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work good for what I needs it to do. Basic printing and sometime printable for shirts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new cartridge system, you can just refill it and keep it going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dogslave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only drawback is only takes about 10 pages. Have to refill often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ez to use and works real well,nice to full the ink instead of replacing cartridges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one I bought as it had some sort of error, and would not let me finish setting it up. Second one works great! I wish the ink quality was better though.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Value excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer the best printer I've ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicer than my older printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer! So sleek and modern looking!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dream Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to set up and no more buying individual cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ms. Kay Quall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints very well and prints fast. The color quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Ok Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and prints, but is more manual then I’m use to. It’ll double side but you have to flip and reload the pages, so not good for documents. No automatic feeder to copy several pages. Even the paper catch has to be manually pulled out. It’s connected to Wi-Fi but why? If in another area I need to go check if paper is in, pull out the paper catch, and make sure sitting next to to flip for double sided documents. Thinking of replacing-or trying the older printer, it did everything automatically but a few years old. This printer is good if you print occasionally.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Print Quality Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer purchased about a month ago - easy set up. Quality of print better than my previous printer and faster however I didn’t use it for a week and it went offline. Hopefully that won’t continue. Wish it had a paper tray instead of of paper in back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP hard to connect to WiFi printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer unfortunately it took an IT professional to get it on line.The printer isn’t compatible with some apps and they had to be deleted to complete installation.

    I would recommend this to a friend