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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1510 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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There aren't enough negative mentions yet.
84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,510 reviews
  • Rated 2 out of 5 stars

    Slow printing, flat colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to long so I can not take it back for a refund. I wish I could have tested it in the store to see the quality and time it takes to print. So here is my review: It prints extremally slow and the quality of the print is very flat and muted. It does not hold that much paper at a time and it takes up a huge amount of desk space and the color of the unit feels outdated. For the price of this printer I am overall very unhappy with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well took a little bit to set up but once it was set up it does a good job. Not the fastest printer. Top-feed paper supply could be worked on often takes more than one sheet of paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best buy this year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has give me a piece of mind sinceI have got it that I can now have the receipt in print and not loose them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer after i found out my old one didnt want to work. I will say this is an improvement for sure. From printing quality to the abiltiy to add my own ink rather than the cartridge its been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer, especially for the price...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer, it does everyting we want and love the fact that we dont need ink cartridges. The HP app that you can use is also great and has many options. Would highly recommend for anyone needing a reliable printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it enough to make fair determination .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, easy setup. I have done a lot of printing since I got it and doesn't seem to have put a dent in the ink, tanks still show full. After the last 3 or 4 printers I had, which were Canon, I am finally in love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ship goodd item no problem with ship atention fass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried them all, this HP ink value is a plus for me. Don't knock it until you try it. It's not fast, but it works for me. I always say that the proof is in the pudding. You will enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The copier is slow and the paper slot is in the back which makes it hard to refill. It prints copies that are of a good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Judy Goss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer that I’ve ever used. It is a little stubborn if the power goes off or if you have to move it to a different location, but it’s nothing that can’t be easily fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having your own.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to run around looking for a place to make copies or fax. Now I can do it in the comfort of my own home. Plus its cheaper! I just found out one of my cousins has the same printer from best buy. This is really cool.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caution ink leaks. I moved across town after filling the printer with ink, wasn't good. Black ink everywhere. Also make sure your wireless router broadcasts at 2.7kHz because it won't connect otherwise. Returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not really all in one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yiu can not scan to an email or save to a USB. Every time I want to print something I have to go make sure the printer is on

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    THE TOTAL PRINTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit that the service for installation and setup was very professionally done! They were very informed of the products to be installed. I would recommend this product to everyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little printer for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer for the money. Ink tank technology is great. Wish the paper tray had more capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer it works really great and we print a lot of stuff from important things to coloring pages for our great grandchildren

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough to set up! Bafflingly rejects my WIFI no matter what I do. Currently using it with USB cord…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp smart tank

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp smart tank is a good invertion for my job because is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time with a tank printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to go with a tank printer when I realized how much I was spending on ink subscription.

    I would recommend this to a friend