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Customer Ratings & Reviews

$179.89
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The comparable value is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1777 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,777 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer for work from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for home office, do not have to change ink all the time. long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart and easy to install. Just follow the prompts and you will be done after 10 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Bottled ink.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using the bottled ink instead of Ink Cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Jams easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it prints it prints well. It’s clear, but on occasion, it jams. I exchanged it once, but the new one jammed also. I will return it again, but get the next higher model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    AWFUL PRINTER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legitimately the worst printer ever created. It will say its connected to your wifi or network but then never print even when you use the pointless app it now requires. If I could give it 0 stars, I would. It wastes your time because you have to reconnect or delete the software to re set it up. DO NOT BUY. I won't even donate this. I'll put it in the garbage of burn it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It's printed everything I asked it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ez to use and works real well,nice to full the ink instead of replacing cartridges

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of paper tray on bottom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In retrospect, we would have not purchased this printer. There is no paper feed tray and you can only feed a limited amount of paper manually from the top. Otherwise its okay, not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. It's perfect for what I need it for. The setup was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have ever bought. It is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer excellence.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to set up. Great copies clear copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Like the ink for it and not having a big mess when you add it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Print Quality Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer purchased about a month ago - easy set up. Quality of print better than my previous printer and faster however I didn’t use it for a week and it went offline. Hopefully that won’t continue. Wish it had a paper tray instead of of paper in back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Ok Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and prints, but is more manual then I’m use to. It’ll double side but you have to flip and reload the pages, so not good for documents. No automatic feeder to copy several pages. Even the paper catch has to be manually pulled out. It’s connected to Wi-Fi but why? If in another area I need to go check if paper is in, pull out the paper catch, and make sure sitting next to to flip for double sided documents. Thinking of replacing-or trying the older printer, it did everything automatically but a few years old. This printer is good if you print occasionally.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    solid but set-up was painful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good so far but the cartridge carrier inside was a pain as it was stuck from the beginning. lots of trouble shooting. YouTube saved me. not enough experience with it to offer more information.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer an the refillable ink is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wow outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I have owned by far. Outstanding quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer and best brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision on buying this printer. Works great, installation is fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the wifi is great can print from any room either one of our laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer w/ affordable replacement ink--it exists!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer and was looking for something that didn't cost an arm and a leg to buy the ink This printer is great. 2 years of ink works for me. Actually a really nice--and fast printer.... and I did check the ink prices before I bought this thing...the ink replacement is affordable.

    I would recommend this to a friend