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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1510 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,510 reviews
  • Rated 5 out of 5 stars

    office manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I've made in a long time. Thank you to Best Buy's knowledgeable staff and the advice they gave me to aid me in my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it is very easy to set up.everyone is very friendly and helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms Knight Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not sure it’s true that the ink will last for 2 yrs so I’m not going to say I’m happy yet. I have no guarantee that what the product claims is true. I would like to know if it doesn’t last for 2 years where do l purchase the ink?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, slower than i expected, but no concerns so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to deal with those stupid cartridges!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for the Geek Squad. I would not recommend this printer to anyone. I have had nothing but issues with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not a great option if you want to print a double s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually wound up returning this printer since it is not a great option if you want to print double sided

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good quality and to change the ink easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older printer. The only drawback is a lack of how exactly to use. example would be what steps to take to print or scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like good value. Sales lady was very helpful In-store display was helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are set up and happy with this unit. No more expensive cartridges !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice quality printer. We did have difficulty setting this up, but admittedly, I am not computer savvy. I am satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were awesome and solved all the technical issues with our purchase then went beyond to solve other technical issues within our home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst experience ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite possibly one of the most memorable printer purchases I've ever made—unfortunately, for all the wrong reasons. The printer gave up after just two months. I reached out to Best Buy and the Geek Squad, only to find myself caught in a cycle of calls, upsells (including a membership that cost more than the printer itself), and ultimately, no resolution. I was even told I could take it to any store for a replacement—spoiler alert: that didn’t go as promised either. At this point, it's not hard to see why Best Buy is finding it tough to stay competitive in today’s market.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT investment!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been well worth the investment, and we should by all means save the extra investment now in future in purchases!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does a great for lite printing. It's lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clitch free !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Not one clitch yet .We are so happy it works from all of our devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer love the wireless capability and print from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product I highly recommend it. It does it all and saves you money on ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer but it’s slow and I don’t like loading paper at that angle,

    I would recommend this to a friend