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Customer Ratings & Reviews

$179.89
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Customer reviews

Rating 4.3 out of 5 stars with 1777 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,777 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Much better print than my previous ink jet printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Buy Rules

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great and so easy to set up..totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    gift with love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift but she really likes the printer. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP-Smart -good one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and guidelines are easy, and works perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Junk. Do not buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash do not waste your money. Connectivity is a joke does not support WAP3 which is funny cause it worked OK for a week and then started having connectivity problems. Do not buy do not buy. Do not buy if you have a router from the last decade. can’t get anyone from HP to respond in tech-support. As for Best Buy 15 day return policy is total garbage I’ve spent tens of thousands of dollars there in the last decade and they won’t take it back. Will never buy from Best Buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer the ink comes out well and I've had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in showing me the various printers. Its nice to talk to someone who knows the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Smart Print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I our HP Smart Print has been working great for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set up and easy to use! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome printer will buy this again buy it now love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up until we used the hp app.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wonderful printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and it prints quickly and clearly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smart Tank 1501 failed after 5 print jobs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased SmartTank 1501 in June and after using it not more than 5 times to print, the unit stopped responding. Attempts to print gave errors that printer was busy and power button was flashing dimmed white. Spent over an hour with Tech Support went through factory resets, power cycling router, using different devices to try and print and using different HP apps. The Tech Support Rep was attempting to find cause in everything else except the faulty unit itself. Even tried to tell me to contact my internet service provider. End result is that I have to send back the unit for them to discard, then once they receive defective unit, a replacement will be sent to me. Used the printer for a month and printed 5 times; now I have to wait a month for a replacement leaving me with no printer. Poor product quality and poor customer service. Will never purchase another HP product again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Smart Tank Wireless Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and operate. Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home/office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has everything I need and works without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Tank Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Easy to setup and easy to use. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up in house and connecting to phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttt printer plug and play.. easy to setup and configure

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New household printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up along with connecting it for mobile printing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this printer because: 1) it went off line a couple times a day 2) duplex printing required feeding each sheet back once one side was printed 3) feeding paper was inconsistent

    No, I would not recommend this to a friend