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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1510 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,510 reviews
  • Rated 5 out of 5 stars

    Printer is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is awesome love the Bluetooth option and the ink tanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp desk top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .............................................great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t last two months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s already not working after two months. Also, I do not like the fact that I have to pour ink inside.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fits our needs here at home :) Great value for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No double sided printing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything’s pretty good about this printer, except for the double sided printing there is no feature for that function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good producto I would record it to anyone that needs a small printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, it prints every day and I have not had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great printer purchase that included ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product just for the ink and it has not been a disappointment!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Find Another

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this less than 30 days and tried printing a document of 7 pages. Printed the first 4 just fine and on page 5 it started making a horrible noise and paper was getting stuck. I have a paper jam somewhere but see no paper. Best Buy wouldn’t return or even help me because it was past the 14 day return policy and HP said I had to wait 30 days before they’d send me a new printer. I had only done about 4 print jobs of one piece of paper before it decided it couldn’t handle 7 pages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great photos!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved how great my photos came out! Nice quality

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi MeikaLaDonYaBish,

      We want to thank you for choosing HP! We really appreciate your business and we're glad to hear that the printer is serving your needs.

      Sincerely,
      Teo HP

  • Rated 1 out of 5 stars

    Worst printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a zero I would! Worst product purchased, a literal lemon just flashes with codes. Cannot print from phone doesn’t like the cartridges now cannot print at all since moved from one house to another. So disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product . Easy to install , the product it’s very good .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Stays Online

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This happens to be one of the worst printers I have ever purchased. It continually goes off line or needs to be unplugged and replugged to work. I can never seem to print without unplugging it and restarting it. I do not recommend this printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to use and works good.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Smart Tank 5101 printer is a great value that offers decent prints. Inside the box you get the printer, a 2-year supply of ink, and the power cord. The printer can be set up with the computer software, or the mobile app. Installing and setting up the printer is pretty simple, HP does provide detailed instructions on how to install the ink and turn on the printer, after that you are directed to either the computer software, or the mobile app. The printer does have a tiny display on the top of it, but I found it kind of useless seeing how it should’ve been located on the front of the printer. There are also physical buttons to press on the printer, like color copy, or black and white copy, also a very useful card copy button that take a scan of both the front and back of a card and adds it to one sheet. The printer is a wireless printer, which means most of the features you will find are going to be in the HP app. The app can be controlled from a phone or computer. In the app you will be able to fine tune settings like borderless printing, adjust scan options and make changes to scans, and also update the printer’s software. The printer can print 12 pages per minutes in black, and it prints 5 pages per minute in color. It also doesn’t make a lot of noise when printing, but if you find that it’s too loud, there is a quiet print option found in setting on the app. I printed a couple of just black pages to test how well typing looks and it came out crystal clear and very eligible. Next, I tested out a few colored prints with some different pictures and the results were great, the colors came out very vibrant and vivid, yet they were also very clear. Overall, I am very happy with the HP Smart Tank 5101. It has everything I need to get the printing job done. It doesn’t over complicate things by adding a bunch of features that no one ever needs, and its easy to operate. But the best feature by far is the 2-year ink tanks. This saves so much money and time in the need to replace ink and its very convenient. I would definitely recommend this to anyone looking for a new printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Displeased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer literally two weeks later it stopped working. The rolling thing in the printer stopped grabbing the paper and I tried to return or exchange it and they all told me no

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    I love this printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best and easiest printer I could have ever purchased. As I am am an older user and not very computer savvy, it is very user friendly. I was advised to print at least once a week to prevent the printer functions from drying up, which I totally appreciate, as my previous cartridges dried up and cost me a great deal to replace on previous ink cartage printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with hp’s performance and appearance, so pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Hard to connect to print throufht your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend