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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1777 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,777 reviews
  • Rated 4 out of 5 stars

    Hp-Smart Tank 5101 All-in-one has been great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. haven't changed out ink yet, and at times communication with my PC gets twitchy. But, overall, very satisfy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    THE TOTAL PRINTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit that the service for installation and setup was very professionally done! They were very informed of the products to be installed. I would recommend this product to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer, especially for the price...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this printer, it does everyting we want and love the fact that we dont need ink cartridges. The HP app that you can use is also great and has many options. Would highly recommend for anyone needing a reliable printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer after i found out my old one didnt want to work. I will say this is an improvement for sure. From printing quality to the abiltiy to add my own ink rather than the cartridge its been great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer setup was not easy and once it was, now only partially working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of printer. Easy set up. Makes copies clear and fast. Very pleased.⁹

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having your own.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having to run around looking for a place to make copies or fax. Now I can do it in the comfort of my own home. Plus its cheaper! I just found out one of my cousins has the same printer from best buy. This is really cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How do you load paper?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be fivebut they never put good instructions in any product any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicer than my older printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer! So sleek and modern looking!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Fine printer. Would prefer a bottom load for paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried them all, this HP ink value is a plus for me. Don't knock it until you try it. It's not fast, but it works for me. I always say that the proof is in the pudding. You will enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that helped us was so patient, and informed. He helped us make the right choice for our needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP smart tank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem I find is how long it takes to load what you are printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer it works really great and we print a lot of stuff from important things to coloring pages for our great grandchildren

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer ink refill

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when it wants to moves very slow on WiFi but I love the ink function.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really poor. Poor quality and not smooth at all to operate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Judy Goss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer that I’ve ever used. It is a little stubborn if the power goes off or if you have to move it to a different location, but it’s nothing that can’t be easily fixed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow response time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes to long for printer start printing after the command from the computer. Once printing starts it's ok. It's response time to start printing just takes forever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    not smart enough printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to set up computer to printer but finally success. after only using a couple of times, times printed printed too high on the screen,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    turns off too much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We just got it set up. The only thing i find disturbing is that it wants to turn itself off all time if your not continually printing

    I would recommend this to a friend