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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers value the excellent print quality, ease of use, and simple setup of the Smart Tank 5101 printer. Its compact size and reasonable price are also appreciated. Some customers have noted connectivity issues and the absence of a conventional paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,511 of 1,511 reviews
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesperson was the best!! She handled everything I needed with ease on my first Black Friday shopping experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. WiFi is easy to setup. I like you can print from the tablet

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Painfully Prissy Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints when and if it feels like it. Sometimes, it says the printer needs to be installed. Other times, it collects the print jobs and says it is not connected. Then the next day it will decide to print every job from my laptop only. It completely stopped printing from my husband’s laptop 3 weeks ago. MOST of the time it prints from my smartphone. Double Sided Printing is a pain in the drain. If it decides to print, you must flip the paper over and hope you put it back in correctly. You also must hope it is in the mood to continue printing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Smart Tank

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did like it a lot, even though I returned it for a different HP Smart Tank with more “bells and whistles” on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Smart Tank Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, a little noisy and was not so easy to set up but we enjoy it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MOST UNRELIABLE- WORST PRINTER I HAVE EVER USED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the most unreliable printer I have ever used. You need to download an app just to use with any Macbook or apple software. Even when I downloaded all of the required drivers the Printer still disconnects from every device in my household after each use. The printer makes a whining noise whenever it is on. I NEVER write reviews for products but this is truly the worst machine I have ever dealt with. This deserves 0 stars at best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant wifi disconnect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this fir 8 months with limited use becaue every time i go to use it i can not as its lost in the air and not recognized so i have i have to reset it to use it again , this has happened over 30times and HP is no help what sp ever in taking it back .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps shutting down and won't print, not a good printer don't let tech support talk you into one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Doesn't Work - Cord Not Included

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP does not include printer cords with their printers because, "they have gone wireless." Unfortunately, HP failed to properly develop its wireless functionality, and it doesn't work. Had to go buy a cord and will update if that works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I Dont recommend Hp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer gives me nothing but headaches. It has too many glitches with no manual to look up too when you want to fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tedious setup.. Prints very slow. Would not have purchased.

    No, I would not recommend this to a friend