Customer Ratings & Reviews

This is the second printer that I have purchased that has a top feed for the paper, and just as the prior one that I had it keeps getting stuck and now it won't work at all it's completely broken. I'm returning the printer and exchanging it for a tray fee.

Worst printer I've ever had. It took 3 to 5 minutes to print one page, and trying to use your wifi to print from your phone was almost impossible. I'll never buy HP printers again. Oh i called customer service and they wanted to send a tech out to look at it, for the low cost of 250.00 when the device was bought the same day. WOW

This printer just does not work well; even new it was slow and took forever to recieve the file to print. After 8 months, it just stopped working. The app says its ready, the readout on the printer says its ready, but it refuses to print.

Still haven't been able to set it up. It will copy, but not print. Power cord is loose. It doesn't stay in.

The HP Smart Tank 5101 printer is a great value that offers decent prints. Inside the box you get the printer, a 2-year supply of ink, and the power cord. The printer can be set up with the computer software, or the mobile app. Installing and setting up the printer is pretty simple, HP does provide detailed instructions on how to install the ink and turn on the printer, after that you are directed to either the computer software, or the mobile app. The printer does have a tiny display on the top of it, but I found it kind of useless seeing how it should’ve been located on the front of the printer. There are also physical buttons to press on the printer, like color copy, or black and white copy, also a very useful card copy button that take a scan of both the front and back of a card and adds it to one sheet. The printer is a wireless printer, which means most of the features you will find are going to be in the HP app. The app can be controlled from a phone or computer. In the app you will be able to fine tune settings like borderless printing, adjust scan options and make changes to scans, and also update the printer’s software. The printer can print 12 pages per minutes in black, and it prints 5 pages per minute in color. It also doesn’t make a lot of noise when printing, but if you find that it’s too loud, there is a quiet print option found in setting on the app. I printed a couple of just black pages to test how well typing looks and it came out crystal clear and very eligible. Next, I tested out a few colored prints with some different pictures and the results were great, the colors came out very vibrant and vivid, yet they were also very clear. Overall, I am very happy with the HP Smart Tank 5101. It has everything I need to get the printing job done. It doesn’t over complicate things by adding a bunch of features that no one ever needs, and its easy to operate. But the best feature by far is the 2-year ink tanks. This saves so much money and time in the need to replace ink and its very convenient. I would definitely recommend this to anyone looking for a new printer.

First all it didn't work. 2nd I don't want to replace print heads as I am not swift when it comes to electronics. I returned it and got the 9125e.

This works when it wants to . I have to turn it on and off 3 times or more before it prints . I am so disappointed in this product to be honest and I am looking to return it .

I hate this printer. Its very slow when it comes to scanning. Am going to return it

The color quality was poor. I was trying to print out a wood dresser that was a light-colored brown wood, it came out orange. The majority of the items that I printed came out way off of the colors I had hoped. I ran all of the troubleshooting I could find online to potentially correct the problem but it fell short. I returned the product 24 hours later.

I’m having a lot of errors when trying to print. It’s nice not having to change out ink cartridges but not sure it’s worth the hassle if I can’t use it

This item required a replacement printerhead after minimal use. I do not recommend this product.

The printer stopped printing black 4 months after I bought it, spent hours on phone with hp support desk they finally agreed to send me a replacement since mine was under warranty new one came today carriage won't move to center spent another hour on phone with hp support said it was faulty printheads which they just sent o me today. DON"T BUY!

Hp support is terrible and wanted me to purchase products that i didn't want.

This printer does not work with the Hp computer I bought at the same time.

I don’t anything about this printer. It’s slow, paper jams, gets ink all over other pages, it rendomly stops running… too many errors.

I had a lot of problems with this printer and had to call HP 5 times. The printer is offline and wireless did not work. Scanner was offline also, would not connect. I still have some problems with this printer. I would not recommend it at this time until HP fixes all the problems.

Black ink prints fine. Color ink is printing with lines everywhere. Disappointed.

Horrible choice. I spend more time trouble shooting to print, scan or just to get the status to Online than I do working. I have to remove and install the printer DAILY! Most of the time it still doesn't work. I have a couple of the trouble shooting videos memorized. I'll leave it at that. MH

Bought it. Printed twice. Had problems with the feeder. I don't know if it was just a problem with this printer or the model.

waste a lot of paper - therefore a lot of ink. Prints things 2 - 3 times even though I only asked for 1 copy. Haven't figured out how to do some things. I guess you get what you pay for. Could have used a little more info about the printer at time I bought